Certified Medical Assistant Urology

AdventHealth•Charlotte, NC

1d•Onsite

About The Position

The Certified Medical Assistant supports urology clinic operations by providing patient care during office visits, assisting with minor specialty procedures, and helping maintain efficient office flow. The role prepares patients and equipment for treatment, initiates tests, and documents results in the designated practice system. It also includes patient education, inventory monitoring, equipment readiness, and maintaining confidentiality and compliance with safety and organizational policies. The position may travel as needed to fulfill staffing needs and support clinic operations.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) - CPR certification.
One of the following certifications: Certified Medical Assistant (CMA), Clinical Medical Assistant Certification (CMAC), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA).
Knowledge of the health care field and medical terminology.
Knowledge of chronic disease management.
Knowledge of and ability to use internal and external resources.
Expertise in patient advocacy and navigating complex systems.
Ability to function and assist others in stressful, fast-paced environments and apply stress management techniques effectively.
Ability to resolve issues and work independently within the scope of certification.
Ability to exercise sound judgment, diplomacy, and a professional demeanor.
Ability to read, write, type legibly, speak, and comprehend English effectively to carry out job requirements.
Computer experience.

Nice To Haves

At least 1 year of related work experience.

Responsibilities

Prepare patients and equipment for treatment, initiate testing, and document results in the designated system.
Provide patient care during office visits, including intake, test results, screenings, labs, medication administration, and closure of care gaps.
Perform clinical intake according to policy, including screenings, history taking, vital signs, and medication reconciliation.
Assist with minor procedures associated with the specialty and accurately document services and results.
Educate patients about tests, medications, and diet, providing clear and accurate instructions.
Maintain OSHA regulatory compliance and follow office safety processes and policies.
Maintain confidentiality of employees’ and patients’ administrative and medical information.
Support teamwork by assisting patients, visitors, and co-workers when necessary.
Monitor and manage inventory to ensure adequate supplies and functioning medical equipment.
Stay current with policies and procedures and maintain compliance with organizational standards.
Maintain position education requirements and demonstrate competency through annual clinical competencies and written tests.
Travel as needed to fulfill staffing needs and support clinic operations.
Perform other duties as assigned.