Certified Medical Assistant

Heritage Provider Network•Victorville, CA

25d•$23 - $24

About The Position

This role involves obtaining patient medical history, medication lists, and vital signs, and accurately documenting this data in the patient's electronic health record (EHR). The position also includes clinic front desk duties such as answering calls, verifying patient information, managing check-in/check-out, and scheduling appointments. Responsibilities extend to preparing and cleaning exam rooms, ensuring they are stocked with necessary supplies. The Medical Assistant will perform routine specialized procedures like venipuncture and sterile dressing changes within their scope of practice. Maintaining inventory of medications and supplies, participating in quality control activities, and providing patient education as directed by a Provider are also key duties. The role includes documenting Provider orders, processing prescription refills, and documenting diagnostic and treatment requests. Additionally, the Medical Assistant will assist in gathering information for quality measures and administer medications as ordered by the Provider, following all safety protocols. Other duties as assigned will also be part of the role.

Requirements

High school graduate or its equivalency.
Graduate of an accredited medical assistant program.
Certified Medical Assistant (CMA) Certification.
CPR and first aid certification within 60 days of hire.

Nice To Haves

1 year of healthcare experience.
Bilingual.
Ability to communicate effectively with individuals within all levels of the organization, providers, patients, patient family members, and others.
Ability to utilize computers, computer software/applications, and Microsoft Office applications (Excel, Outlook, PowerPoint, Word, etc.) with basic – intermediate proficiency.

Responsibilities

Obtain patient medical history, medication list, and vital signs and accurately document data in the patient’s electronic health record (EHR).
Perform clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinating, and facilitate accurate patient appointments as needed for coverage.
Clean and disinfect exam rooms after patient examination.
Prepare treatment rooms for patient examinations. Ensure that rooms are adequately stocked with applicable medical supplies.
Perform routine specialized procedures, such as, but not limited to: venipuncture, catheterization, and sterile dressing changes within scope of practice and in accordance with departmental policies and procedures.
Maintain appropriate inventory of medication and other medical supplies. Order and replenish items as needed.
Participate in quality control activities which include maintaining all office files and logs as requested, including, but not limited to: Medication outdate check, refrigerator check (for temperature), oxygen, cold sterilization fluid change, etc.
Provide instructions and education to patients as directed by the Provider.
Document Provider orders in patient’s EHR and facilitate referrals for other services/care as requested by the Provider.
Process prescription orders and refills as directed and authorized by Provider.
Document diagnostic and treatment requests within the patient’s electronic medical record and other applicable systems as requested by the Provider.
Assist with gathering information to comply with star measures, HEDIS, and all other guidelines
Administer medication, as ordered by the Provider, following the established policies and procedures and in accordance with the six rights of medication. A licensed provider must verify correct medication and dosage prior to administration by the Medical Assistant. Documents all medications administered in patient’s electronic health record (EHR).
Perform other duties as assigned.