Certified Medical Assistant

Allergy Partners•Ocean, NJ

About The Position

The Certified Medical Assistant works as part of a team to support patient comfort and well-being, perform functions and procedures identified by providers, and assist with professional medical care in accordance with Allergy Partners policies and procedures. The role documents patient assessments, care, condition, reactions, and progress; serves as a liaison between providers and patients; reinforces patient and family education as requested; and performs administrative work that supports patient care. The position also supports office operations, including insurance verification, billing and coding, inventory, financial processes, medical record compliance, scheduling, and community engagement. The employee follows applicable clinical, privacy, compliance, and cybersecurity policies, completes assigned training, attends regular meetings, and performs other tasks assigned by the Practice Manager. The role has no supervisory responsibilities and may include cross-training in front-office activities.

Requirements

High school diploma required.
CMA/RMA credential from an accredited program or ABR-OE required.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical record documentation standards.
Understanding of medical coding based on medical record notes to support accurate billing.
Comfort using email and internet applications.
Knowledge of electronic medical records, practice management, and word processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.
Ability to perform a full range of body motion, including manual and finger dexterity and eye-hand coordination.
Ability to stand and walk; occasional lifting and carrying of items weighing up to 30 pounds.
Normal visual acuity and hearing.
Ability to work under stressful conditions and possible exposure to bodily fluids and clinic-related hazards.

Nice To Haves

At least one year of experience in a medical practice is preferred.
Completion of formal education will be taken into consideration.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for examinations or treatment, and take vital signs.
Assist physicians when requested.
Perform allergy prick and/or intradermal testing, spirometry, and other breathing tests as ordered.
Prepare and maintain supplies and equipment for testing and treatment.
Provide patient education when appropriate.
Administer biologic and allergy injections as ordered and permitted by state law, scope of practice, and physician-approved schedules.
Obtain blood, buccal, or genetic samples as ordered and allowed by state regulations.
Monitor patients for adverse reactions following allergy injections and maintain emergency equipment, including oxygen and crash cart.
Answer patient-related telephone calls and respond according to clinical protocols.
Scribe for providers as requested or required by the practice role.
Follow standardized protocols and workflows; obtain referrals and insurance authorizations as needed; schedule radiology and laboratory tests; and make specialist referrals as directed.
Maintain clinical supply stock and medication samples.
Document services personally provided in the electronic medical record and enter associated charges in accordance with practice policies and guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Ensure accurate insurance verification, billing, and coding.
Manage clinical supplies and inventory.
Collaborate with physicians on process improvements and provider scheduling.
Manage daily financial processes, including deposits, petty cash, and collections.
Review accounts receivable reports and support timely claims resolution.
Oversee medical record compliance and release processes.
Support marketing initiatives and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Maintain patient confidentiality and comply with HIPAA, compliance, clinical, cybersecurity, and other applicable policies and procedures.
Complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security training, within designated timeframes.
Report policy violations, incidents, and cybersecurity concerns through the appropriate channels.
Attend regular meetings and perform other tasks and projects assigned by the Practice Manager.
Comply with applicable state and federal laws and report incidents to the appropriate supervisor, Practice Manager, or Compliance Officer.
May cross-train in front-office activities such as answering phones, scheduling patients, taking payments, and other administrative work.