Certified Medical Assistant - Dr. Errol Wilder

Imperial Health•Lake Charles, LA

10d•Onsite

About The Position

The Certified Medical Assistant provides back-office support in a medical office and works as part of the healthcare team under the direct supervision of the physician. The role supports patient care, efficient patient flow, and a safe, organized clinic environment. Duties include collecting patient information and vital signs, assisting with wellness visits and medical procedures, carrying out delegated tasks, documenting patient information, monitoring patients, educating patients and caregivers, handling specimens, and responding to emergencies. The position also supports clinic operations through appointment and diagnostic test scheduling, telephone calls, supply management, medication checks, required logs, and remote patient monitoring.

Requirements

Nationally recognized Medical Assistant certification; two years of medical assistant experience may substitute for certification.
Ability to communicate effectively with the healthcare team, both verbally and in writing.
Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments sufficient to understand and accurately transcribe dictated reports.
Ability to translate medical abbreviations into their expanded forms.
Ability to learn and use electronic medical record software, accurately enter database information, search for information, and send and receive email and attachments.
Ability to apply and modify principles, methods, and techniques of professional nursing to provide ongoing patient care.
Ability to answer frequent telephone calls and work as a team player.
Ability to work flexible hours, multitask, prioritize multiple projects, and function in a fast-paced environment with frequent interruptions.
Ability to maintain strict confidentiality and professionalism and comply with HIPAA confidentiality standards.
Ability to exercise good judgment and integrity when relating to people and handling different situations, including stressful situations.
Ability to meet physical demands including continuous standing and sitting, frequent walking, bending, and stooping; may be required to lift 50–100 pounds.
Ability to work with exposure to possible hazardous materials, hazardous conditions, and infectious diseases.

Nice To Haves

Previous medical office experience.
Electronic medical record (EMR) experience.
Personal experience in care management, preferably in cardiology or chronic disease management, or exposure to this type of care management during training.

Responsibilities

Greet patients and escort them to examination rooms.
Collect patient information and assessment data, obtain and record vital signs, and review charts for historical information.
Perform wellness visits.
Assist the physician with procedures, treatments, and examinations, including preparation, positioning, and equipment and supply needs.
Use aseptic techniques and follow infection-control procedures.
Ensure chart entries are accurate and timely, and forward charts as appropriate.
Monitor and follow up on patient progress and adherence to care plans.
Educate and empower patients and caregivers to manage conditions and access resources.
Confirm and clarify written orders before carrying out delegated tasks.
Perform delegated procedures such as injections and nebulizer treatments.
Observe, record, and report patients’ conditions and reactions to medications and treatments.
Handle and dispose of infectious or hazardous waste according to clinic policies.
Obtain and manage specimens, including labeling, completing forms, and storing specimens for laboratory transfer.
Recognize emergencies and follow clinic emergency procedures; administer first aid and CPR and maintain emergency equipment and supplies.
Provide patient-specific education and health information materials.
Coordinate with the healthcare team to maintain smooth patient flow and clinic operations.
Make, receive, and handle medically related phone calls as directed by physicians.
Order, stock, and maintain examination-room supplies.
Assist with appointment scheduling and prioritize appointment preferences in emergency situations.
Complete required OSHA-related logs, including refrigerator, eye wash station, and crash cart logs.
Count and record injectable medications kept in locked cabinets and refrigerators daily.
Inspect sample and injectable medications weekly and dispose of expired medications according to Imperial Health guidelines.
Notify patients of test results and schedule follow-up appointments as needed.
Schedule diagnostic tests such as CT scans, MRIs, and EEGs according to physician orders.
Provide written preparation instructions for special procedures and surgeries.
Conduct remote patient monitoring for physicians.
Perform other tasks as assigned.