Medical Assistant- Dr. Tumialan

Barrow Brain and Spine•Scottsdale, AZ

5h•Onsite

About The Position

Barrow Brain and Spine is a world-class, physician-owned specialty practice focused on neurosurgery and advanced spine care. The Medical Assistant / Care Coordinator plays a dual clinical and administrative role, working under limited oversight to manage daily clinic operations, maintaining seamless workflows, and provide exemplary customer service to neurosurgical patients and their families.

Requirements

High School Diploma or GED required
1–2 years of experience in a fast-paced medical office or specialty surgical setting required
Proficiency with EMR systems (experience with AthenaOne is highly preferred) and standard office equipment troubleshooting
Exceptional verbal and written communication skills with a strong, empathetic bedside manner
Excellent organizational, prioritization, and multi-tasking skills
Must possess a deep passion for fostering a culture of excellence and delivering superior patient experience

Nice To Haves

Graduate of an accredited Medical Assistant program preferred
A bachelor’s degree is a plus

Responsibilities

Greet and room patients, take vital signs, and accurately record initial clinical assessments in the patient chart for physician review.
Prepare, organize, and run daily clinics independently with limited oversight from the Lead Care Coordinator or Practice Operations Supervisor.
Act as an ambassador for the assigned physician, screening incoming telephone calls, managing clinic templates, and coordinating referrals to outside providers.
Perform routine inventory checks and keep clinic exam rooms fully stocked, sanitized, and operating efficiently.
Open chart encounters in AthenaOne and verify that all initial consultations, lab slips, pathology reports, and radiology disks (MRI, CT, X-ray) are uploaded and available prior to patient arrival.
Input provider orders, manage electronic prescriptions (E-Prescribe), and generate comprehensive clinical visit summaries.
Manage physician recall lists, create diagnostic reviews, track pending tests, and aggressively follow up on non-compliant patient orders.
Register new patients within the Electronic Medical Record (EMR) system, securing accurate demographic and insurance verification data.
Book patient appointments for initial consultations, diagnostic imaging, lab tests, and physical therapy.
Coordinate patient surgeries by handling specialized scheduling, insurance pre-authorizations, medical billing documentation, and FMLA/disability paperwork.
Strictly maintain patient confidentiality by adhering to all HIPAA guidelines and participating in annual BBS Compliance training.