Certified Medical Assistant - Dr. Errol Wilder

Imperial Health•Lake Charles, LA

12d•Onsite

About The Position

The Certified Medical Assistant provides back-office support in a medical office setting as a member of the healthcare team under the direct supervision of the physician. The role supports patient care, clinic safety, and efficient patient flow by maintaining examination-room supplies and helping organize the clinical environment. The position includes welcoming and rooming patients, collecting health information and vital signs, assisting with examinations and procedures, performing delegated tasks such as injections and nebulizer treatments, managing specimens, documenting accurately, and providing patient education and follow-up. The assistant also supports clinic operations by handling medically related calls, scheduling appointments and tests, maintaining required logs and medication inventories, and conducting remote patient monitoring. The work is performed in an office setting and requires managing frequent interruptions and multiple priorities.

Requirements

Nationally recognized Medical Assistant certification, or two years of medical assistant experience as a substitute for certification.
Ability to communicate effectively with the healthcare team.
Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments sufficient to understand and accurately transcribe dictated reports.
Ability to translate medical abbreviations into their expanded forms.
Ability to learn and use electronic medical record software and accurately enter data, search for information, and send and receive email and attachments.
Skills in applying and modifying principles, methods, and techniques of professional nursing to provide ongoing patient care.
Effective written and verbal communication skills, including the ability to answer frequent telephone calls.
Ability to work as a team player, multitask, prioritize multiple projects, and handle a fast-paced environment with frequent interruptions.
Ability to work flexible hours.
Ability to maintain strict confidentiality and professionalism, including compliance with HIPAA confidentiality standards.
Ability to relate to people and different situations with good judgment and integrity under stressful conditions.
Ability to stand and sit continuously and walk, bend, and stoop frequently.
May be required to lift 50–100 pounds.
Ability to work with possible exposure to hazardous materials, hazardous conditions, and infectious diseases.

Nice To Haves

Previous medical office experience.
Electronic medical record experience.
Personal experience in care management, preferably in cardiology or chronic disease management, or exposure to this type of care management during training.

Responsibilities

Greet and escort patients to examination rooms.
Collect patient information and assessment data; obtain and document vital signs; and review charts for historical data.
Perform wellness visits.
Assist the physician with procedures, treatments, and examinations, including preparation, positioning, supplies, and equipment.
Use aseptic techniques and infection-control practices when performing clinical duties.
Ensure patient chart entries are accurate and timely, and forward charts as appropriate.
Monitor and follow up on patient progress and adherence to care plans.
Educate and empower patients and caregivers to manage conditions and access resources.
Confirm and clarify written orders before carrying out delegated tasks.
Perform delegated procedures such as injections and nebulizer treatments; observe, record, and report patient conditions and reactions to the physician.
Handle and dispose of infectious or hazardous waste according to infection-control policies.
Obtain and manage specimens, including labeling, completing forms, and storing them pending laboratory transfer.
Recognize emergencies and follow clinic procedures, including administering first aid and CPR and maintaining emergency equipment and supplies.
Provide patient-specific education and health information materials.
Support smooth patient flow and efficient clinical operations in partnership with the healthcare team.
Make, receive, and handle medically related phone calls as directed by physicians.
Order, stock, and maintain examination-room supplies.
Assist with appointment scheduling as needed and ensure emergency appointment preferences are provided to patients.
Complete required OSHA-related logs, including refrigerator, eyewash station, and crash cart logs.
Count and record injectable medications in locked storage and the refrigerator daily.
Inspect sample and injectable medications weekly and dispose of expired medications according to company guidelines.
Notify patients of test results and schedule follow-up appointments as needed.
Schedule CT scans, MRIs, EEGs, and other tests according to physician orders.
Provide patients with written preparation instructions for special procedures or surgeries.
Conduct remote patient monitoring for physicians.
Perform other tasks as assigned.