About The Position

The Certified Medical Assistant assists the medical team in providing quality care to patients. Duties include patient triage, taking vital signs and patient histories, performing EKGs and injections, and using the electronic health record. The role also supports physicians and patients with clinical, scheduling, administrative, and office-maintenance tasks.

Requirements

  • High school diploma or GED/equivalent.
  • Medical Assisting certification from a nationally recognized organization, such as CMA, CCMA, or RMA.
  • Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

  • Medical Assisting degree.
  • One year of medical assisting experience in a medical facility, or documented evidence of completing an externship in a medical office.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Respond to tasks in a timely and appropriate manner.
  • Immediately report abnormal results, including laboratory results, to the physician.
  • Ensure appropriate patient information is scanned into the electronic health record.
  • Assist the physician in the exam room as needed, including suture or staple removal, dressing changes, and minor surgical procedures.
  • Contact medical facilities or departments to schedule surgeries, tests, and hospital admissions.
  • Code diagnoses and procedures appropriately to obtain insurance authorizations or appeals.
  • Explain surgical procedures and processes to patients and families.
  • Maintain the physician’s surgery schedules.
  • Answer a multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
  • Schedule new and established patient appointments; register patients by obtaining paperwork and insurance cards and collecting copayments.
  • Maintain clean exam rooms.
  • Complete KASPER queries for appropriate medications.
  • Complete school or work statements, FMLA paperwork, and other patient forms.
  • Check patients out and schedule necessary follow-up appointments.
  • Order office supplies, maintain the waiting area, and prepare new-patient packets.
  • Perform general office maintenance and housekeeping.
  • Complete reporting and tracking as requested.
  • Comply with company policies, procedures, standards of conduct, and HIPAA privacy and security requirements; maintain confidentiality.
  • Perform other duties as assigned.
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