Certified Medical Assistant, Eminence, Family Practice, 8a-5p

UofL Health•Eminence, KY

2d•Onsite

About The Position

The Certified Medical Assistant assists the medical team in providing quality care to patients. Duties include patient triage, recording vital signs and medical history, performing EKGs and injections, and using the electronic health record. The position also supports physicians in the exam room and helps coordinate patient appointments, procedures, and follow-up care. The role includes administrative and office responsibilities such as handling calls and messages, maintaining records and schedules, processing insurance authorizations, preparing patient paperwork, and maintaining clean exam and waiting areas. The employee must comply with company policies and HIPAA privacy and security requirements.

Requirements

High school diploma or GED/equivalent.
Medical assisting certification from a nationally recognized organization, such as CMA, CCMA, or RMA.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).

Nice To Haves

Medical Assisting degree.
One year of medical assisting experience in a medical facility, or documented evidence of completing an externship in a medical office.

Responsibilities

Obtain medical histories, triage patients, and record vital signs.
Reconcile medication lists in the electronic health record.
Respond to tasks in a timely and appropriate manner.
Report abnormal results, including laboratory results, to the physician immediately.
Ensure appropriate patient information is scanned into the electronic health record.
Assist physicians in exam rooms as needed, including suture or staple removal, dressing changes, and minor surgical procedures.
Contact medical facilities or departments to schedule surgeries, tests, or hospital admissions.
Code diagnoses and procedures to obtain insurance authorizations or appeals.
Explain surgical procedures and processes to patients and families.
Maintain physicians’ surgery schedules.
Answer the multi-line phone system, triage calls, and direct messages to appropriate personnel and locations.
Schedule new and established patient appointments and register patients by obtaining paperwork, insurance cards, and copayments.
Maintain clean exam rooms, the waiting area, and new-patient packets.
Complete KASPER queries for appropriate medications.
Complete school or work statements, FMLA paperwork, and other patient forms.
Check patients out and schedule necessary follow-up appointments.
Order office supplies and perform general office maintenance and housekeeping.
Complete reporting and tracking as requested.
Maintain compliance with company policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements to maintain confidentiality.
Perform other duties as assigned.