Certified Medical Assistant-Norton

New Life Medicine•Norton, VA

10d

About The Position

The Certified Medical Assistant supports psychiatric care under provider supervision. The role assesses patients using standardized rating scales and reports abnormalities promptly, coordinates medical records and referrals, tracks laboratory testing and follow-up appointments, and assists providers with orders, clinical documentation, and medication prior authorizations. The CMA also audits clinic samples and maintains appropriate inventory.

Responsibilities

Assess patients under provider supervision using standardized rating scales and promptly report abnormalities to the care team.
Organize, track, and complete medical-record requests as ordered by the care team, ensuring appropriate releases of information are current and on file.
Review CSMD/PMP before each patient's initial visit and periodically or as requested for follow-ups; report findings to the ordering provider.
Ensure psychiatry referrals are handled appropriately and that new patients complete psychiatry paperwork.
Verify referral paperwork is complete and request records from previous providers or pharmacies when needed.
Make a reasonable effort to schedule referred patients within two weeks and track referrals to ensure patients are scheduled or rescheduled appropriately.
Periodically review the patient roster to ensure follow-up visits are scheduled.
Complete and track psychiatric patient labs according to BPG, enter results into the chart, flag patients overdue for monitoring, and assist patients with instructions and lab orders.
Assist providers with processing orders, such as GeneSight, including entering demographic information in the portal as appropriate.
Assist with preparing pertinent clinical data and entering forms into charts before scheduled visits for provider review.
Assist in obtaining prior authorization for psychiatric medications.
Audit clinic samples monthly and ensure inventory is timely and appropriate.