Certified Medical Assistant - Family Medicine, Echo Cliffs

Tuba City Regional Health Care Corporation•Coppermine, Arizona

47d•Onsite

About The Position

The Certified Medical Assistant provides administrative and clinical support in the Echo Cliffs Health Center under the supervision of a Licensed Independent Practitioner (LIP), such as a physician, dentist, or nurse practitioner. The role supports patient care by gathering and recording patient information, including vital signs; preparing laboratory specimens; assisting with examinations and procedures; maintaining examination rooms and supplies; and completing related clinical records and office tasks. The position provides basic care and performs specified procedures only after approved formal training and completion of required competencies. Duties include waived testing, specimen collection and preparation, wound care assistance, medication preparation and administration as directed by an LIP, patient education within established parameters, appointment coordination, and accurate, timely electronic health record documentation. The incumbent follows safety, environmental, and infection-control practices, including proper use and disposal of personal protective equipment (PPE). The position is based at the Echo Cliffs Health Center and may involve floating to other clinics during staffing shortages. Additional hours may be required to maintain patient care. The work may involve intermittent exposure to outdoor weather and infectious diseases, with a typical moderate noise level. The employer applies Navajo Nation and federal preference provisions in hiring for this position.

Requirements

High school diploma or GED.
Current certification as a Medical Assistant from AAMA, AMT, NCCT, or NHA.
Completion of an approved medical assisting training program accredited by CAAHEP, ABHES, another accrediting agency recognized by the U.S. Department of Education, or a training program that meets or exceeds and verifies the medical assistant entry-level competencies prescribed under R4-16-402(A).
Current Basic Life Support (BLS) certification from the American Heart Association, which must be maintained.
Satisfactory performance during clinical experiences in an accredited program, supported by positive references from clinical instructors.
A record of satisfactory performance in prior and current employment, supported by positive employment references addressing teamwork and working relationships, ethical conduct, and reliability and attendance.
Ability to read, analyze, and interpret complex documents and respond effectively to sensitive inquiries or complaints.
Excellent customer service skills and telephone etiquette.
Proficiency with Microsoft Suite applications and an electronic medical record (EMR) system.
Knowledge of infection-control procedures, PPE, and safety precautions.
Above-satisfactory interview performance demonstrating the ability to perform the essential job functions.
Successful background and reference checks, including positive employment references demonstrating satisfactory performance and ability to perform the essential functions.
Successful fingerprint clearance, physical examinations, and other screenings required to establish qualification for employment and ability to perform the essential functions.
Submission of complete and truthful required employment documents, applications, resumes, references, and other information.
Ability to meet the described physical demands, including lifting up to 25 pounds and performing prolonged or repetitive physical activities.
Ability to prioritize, use good judgment, and coordinate multiple issues while frequently interrupted.

Responsibilities

Assist with direct patient care, including checking patients in, obtaining patient histories and vital signs, preparing records, and assisting with medical examinations.
Obtain and record patient information, such as vital signs, height, and weight, in the electronic health record as assigned and according to policy.
Provide basic patient care under the direction of an LIP, including applying or removing dressings, slings, and braces; applying heat or cold packs; and assisting with ambulation, transfers, and positioning.
Assist the LIP with examinations by explaining procedures, positioning and draping patients, and assembling instruments and supplies.
Perform approved waived tests, such as glucometer testing, rapid strep testing, and colorimetric urinalysis; record results and follow applicable quality-control and record-keeping requirements.
Obtain bacteriologic specimens, including clean-catch urine specimens and topical cultures, and assist with incision and drainage procedures.
Perform less complex dressings and treatments independently and assist with cleaning, irrigating, and dressing complex wounds.
Prepare and administer medication as directed by the LIP, including intramuscular, subcutaneous, and intradermal injections.
Instruct patients in proper urine-sample collection; prepare specimens for analysis; and route requisition forms to consultative services, dietary, laboratory, and radiology services.
Observe and report patient conditions and reactions, and keep the provider informed of changes in clinical condition.
Schedule and monitor patient appointments; coordinate routine clinic activities and administrative functions as needed; and help maintain clinical records.
Use established software to enter immunizations, follow up on laboratory and radiological examinations, and perform other required computer functions.
Educate and advise patients on specified medical issues within established parameters and prepare patient-related documentation for providers or patients.
Follow safety, environmental, and infection-control practices; wear required PPE and complete safe donning, doffing, and disposal procedures.
Maintain a courteous and professional manner with patients, families, and other clients; answer telephones and provide routine information according to policy.
Clean, arrange, and restock supplies; clean and sort supplies, instruments, and equipment; report supply or equipment deficiencies; clean refrigerators; assist with temperature logs; and maintain a clean, safe patient environment.
Participate in performance-improvement activities, data-management responsibilities, and departmental workflow or testing teams related to the electronic health record and other project initiatives.
Foster a collaborative team environment that promotes safe, patient-centered care.
Complete electronic health record entries accurately and promptly as pertinent to the patient-care role.
Work additional hours as required to maintain patient care and float to other clinics during staffing shortages.
Perform miscellaneous job-related duties as assigned.