Certified Medical Assistant - ENT - Roswell

Wellstar•Roswell, GA

About The Position

The Certified Medical Assistant works under the direction of a physician and clinical or office leadership to provide patient care in an ENT specialty practice. The role includes preparing patients and rooms for examinations and treatments, taking vital signs, assisting physicians, coordinating tests and follow-up care, documenting treatment, and explaining patient instructions. The Medical Assistant serves patients across all ages, from neonates through geriatric patients, and may also perform front-office registration, laboratory testing, and radiology functions. The position emphasizes patient-centered care, safety, teamwork, professional development, evidence-based practice, and responsible use of resources. The role is based in Roswell and is listed for the day shift.

Requirements

High school diploma or GED.
Medical Assisting certificate.
Current Medical Assistant credential after passing an examination from AAMA, AMT, NHA, or NCCT; credential must be maintained.
Current BLS certification from the American Heart Association, or an accepted listed equivalent.
Complete the required OSHA training course for radiology equipment operators within 60 days of hire.
Work experience in a practice setting.
Organizational skills and attention to detail.
Ability to work quickly and efficiently while supporting patient comfort and satisfaction.
Ability to communicate and understand verbal and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

Experience in the practice specialty; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients upon arrival and complete necessary registration operations.
Prepare equipment and rooms, prepare patients for examinations, and assist physicians with treatments.
Take vital signs and perform other duties to prepare patients for care.
Rotate among clinical and non-clinical service areas, including the laboratory, x-ray, and front office.
Address patient safety needs and cross-train other team members.
Perform radiographic and other diagnostic imaging procedures to assist the clinical team and physicians.
Prepare and position patients for imaging, apply radiation-protection techniques, obtain requested views, process images, and review them for identification and quality.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment and maintain daily logs and documentation.
Perform ordered laboratory tests, draw blood samples, and conduct point-of-care testing.
Order and stock supplies weekly and perform daily quality-control and cleaning procedures.
Provide relationship-based, culturally responsive, patient-centered care and partner with patients and families to support care goals and understanding of instructions.
Coordinate safe, quality patient care and timely documentation through respectful, inclusive interdisciplinary communication and collaboration.
Complete competency assessments, mandatory education, and population-specific education; may precept new Medical Assistants or students.
Promote evidence-based practice, follow organizational policies and clinical standards, and participate in data collection and practice improvement.
Plan for patient care across the care continuum, contribute to protocols and procedures when called upon or through self-initiation, and support efficient use of resources.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.