Certified Medical Assistant - ENT - Roswell

Wellstar Health System•Roswell, GA

About The Position

The Medical Assistant works under the direction of a Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor, and/or Office Manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain instructions to patients and families. The Medical Assistant serves patients across all ages, from neonates through geriatric populations, and may perform related front-office registration, laboratory testing, and radiology functions in a specialty setting. The position combines clinical and non-clinical responsibilities, including patient registration, room and equipment preparation, vital signs, diagnostic imaging, laboratory testing, phlebotomy, and point-of-care testing. It also involves patient-centered communication, interdisciplinary collaboration, timely documentation, professional development, evidence-based practice, adherence to organizational policies and safety requirements, and effective use of resources. The role may include cross-training team members and serving as a preceptor for Medical Assistants or students.

Requirements

High school diploma or GED and a Medical Assisting certificate.
A current Medical Assistant credential from an approved credentialing body, with successful completion of an AAMA, AMT, NHA, or NCCT examination; accepted credentials include CMA, NRCMA, NCMA, RMA, or CCMA.
Current Basic Life Support certification from the American Heart Association, or an accepted listed equivalent.
Completion of the required OSHA training course for radiology equipment operators within 60 days of hire.
Work experience in a practice setting.
Organization and attention to detail.
Ability to work quickly and efficiently while supporting patient comfort and satisfaction.
Ability to understand and communicate in spoken and written English.
Basic computer skills and ability to use technology to support clinical care.
Ability to adhere to the WellStar Credo and Code of Conduct.

Nice To Haves

Experience in the specific practice specialty; training may be provided within the first 60 days.
Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

Register patients and perform necessary registration operations.
Prepare rooms and equipment and assist physicians with patient treatment.
Obtain vital signs and perform other tasks to prepare patients for care.
Rotate among clinical and non-clinical service areas, including the laboratory, x-ray, and front office.
Address patient safety needs and cross-train team members.
Perform radiographic and other diagnostic imaging procedures to support patient treatment.
Prepare and position patients for imaging, apply radiation protection techniques, obtain views as ordered, and review images for identification and quality control.
Maintain imaging logs, reports, and documentation.
Start laboratory equipment, maintain logs, perform ordered laboratory tests, draw blood, and conduct point-of-care testing.
Order and stock supplies and perform daily laboratory quality-control and cleaning procedures.
Provide culturally responsive, relationship-based, patient-centered care and partner with patients and families as appropriate.
Coordinate and document safe, quality patient care using timely and inclusive interdisciplinary communication.
Complete required competency assessments, mandatory education, and population-specific education.
Promote evidence-based practice, participate in data collection and product evaluations, and uphold organizational, legal, regulatory, and accreditation requirements.
Plan patient care across the care continuum, contribute to protocols and procedures when called upon, and use human and material resources efficiently.
May precept or onboard Medical Assistants or students and model professionalism.
Perform other assigned duties and comply with Wellstar policies, standards of work, and code of conduct.