Certified Medical Assistant

Children’s Hospital of Philadelphia•Upper Merion Township, PA

8d•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient care duties in a health system medical practice to assist medical and nursing staff in examining and treating patients and ensure the office runs smoothly. Tasks must be within the supervising physician's scope of practice and consistent with the medical assistant's education, training, and experience. The position includes administrative and clinical duties, and requires commitment to patient safety. The schedule is 40 hours per week, with hours distributed variably rather than necessarily across five eight-hour shifts. Work is Monday through Friday with some Saturdays; start times may be as early as 6:45 a.m. EST and end times as late as 8:00 p.m. EST.

Requirements

High school diploma or GED.
Obtain one of the listed medical assistant credentials within three months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA, from an accepted issuing organization.
Obtain CPR certification within three months through an organization requiring hands-on, instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross.
Knowledge of examination, diagnostic, and treatment room procedures.
Ability to maintain quality-control standards and understand and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and special procedures applicable to the work performed.
Working knowledge of procedures and techniques for administering routine and special patient treatments.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions for a clinic setting.
Working knowledge of infection-control procedures and safety precautions.
Ability to provide care according to age-specific competencies.
Ability to perform daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff and to work effectively in a team.

Nice To Haves

Technical diploma from a medical assistant program.
Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette, greet patients using patient-centered care, maintain patient medical records, schedule appointments, arrange laboratory services, and perform other assigned administrative duties.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical history information, such as allergies and reason for visit, and record vital signs and pain screens; notify a registered nurse or physician when results are out of range.
Identify patients in distress and promptly notify the appropriate care team.
Use infection prevention and control procedures according to policy.
Assist medical and nursing staff, including assisting physicians during examinations and procedures.
Collect and prepare laboratory specimens, perform phlebotomy according to health system standards, and conduct on-site basic laboratory tests within point-of-care testing standards while maintaining refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and consistent with the standard of care.
Prepare patients for X-rays, tests, and procedures.
Perform electrocardiograms using age-specific standards.
Promote patient safety by raising safety concerns, improving practices, reporting errors through system mechanisms, and sharing accountability for safe practices.
Perform other clinical functions as delegated and supervised by the physician, consistent with education, training, experience, and state medical practice.