Certified Medical Assistant (CMA) - Urogynecology - VHP

5000 Wellstar Medical Group, LLC•Smyrna, GA

About The Position

The Medical Assistant works under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in medical records, and helps explain patient instructions to patients and families. The position serves patients across all age groups, from neonates through geriatric patients, and may also perform front-office registration, laboratory testing and radiology functions within a specialty setting. The role includes clinical and non-clinical duties; diagnostic imaging and laboratory work; patient liaison responsibilities; teamwork and collaboration; professional development; evidence-based practice; and effective use of resources. The Medical Assistant may serve as a preceptor for onboarding Medical Assistants or students and may serve as a practice Safety Coach.

Requirements

  • High school diploma and/or equivalent.
  • Basic Life Support (BLS) or BLS Instructor certification is required upon hire.
  • Certified Medical Assistant certification is required upon hire.
  • Specific experience in the practice specialty may be required.
  • Required skills are not specified in the posting.

Nice To Haves

  • Graduation from an accredited medical assistant program.
  • Graduation from a newly formed medical assistant program intending to seek CAAHEP or ABHES accreditation.
  • Work experience in a practice setting.
  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

  • Register patients and complete necessary registration operations.
  • Prepare equipment and rooms, assist physicians with patient treatment, and perform vital signs and other patient-preparation duties.
  • Rotate among clinical and non-clinical service areas, including the laboratory, x-ray and front office; address patient safety needs; and cross-train team members.
  • Perform radiographic and other diagnostic imaging procedures; prepare and position patients while following proper techniques, including radiation protection; obtain ordered views; process images and check identification and quality; maintain logs, reports and documentation; and cross-train team members.
  • Start laboratory equipment and maintain daily logs and documentation; perform ordered laboratory tests; draw blood and perform point-of-care testing; order and stock supplies; complete quality control and cleaning procedures; and cross-train team members.
  • Provide relationship-based, patient-centered care that accounts for population-specific characteristics and cultural diversity.
  • Partner with patients and, as appropriate, their significant others or family; help patients feel at ease; explain physician instructions; and keep patient goals central to the plan of care.
  • Coordinate and document safe, quality patient care through timely documentation and inclusive interdisciplinary communication.
  • Demonstrate teamwork and collaboration in a fiscally responsible manner and contribute to recruitment and retention of healthcare team members.
  • Complete initial and ongoing competency assessments, mandatory education and population-specific education.
  • May precept onboarding Medical Assistants or students and model professionalism and a healthy work environment.
  • Promote evidence-based, safe, quality patient care; participate in value analysis when evaluating patient-care products; and follow organizational policies, clinical competencies, legal and regulatory requirements, and accreditation standards.
  • May serve as a practice Safety Coach and participate in data collection and evidence-based practice questions using appropriate experts and resources.
  • Plan for patient care across the care continuum and participate in developing protocols and procedures when called upon or through self-initiation.
  • Support efficient and effective use of human and material resources.
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