Certified Medical Assistant

Sanitas•West Palm Beach, FL

12d•Onsite

About The Position

Sanitas is a global healthcare organization offering primary care, urgent care, nutrition, laboratory and diagnostic services, and healthcare education and resources. The Certified Medical Assistant performs clinical and administrative duties to support patient care and efficient clinic operations. Under the direction of a licensed Independent Provider (LIP), the role assists with examinations and procedures, carries out authorized clinical tasks, and helps maintain accurate patient records and coordinated care. The position serves patients across age groups, from newborns to older adults, and calls for compassionate, culturally sensitive, patient-centered care. The role also supports office operations through scheduling, patient communications, inventory management, documentation, and coordination of referrals, tests, and follow-up care. Work is performed in a medical office, clinic, or healthcare facility in West Palm Beach, Florida. The position is full-time and on site; the clinic may require rotating shifts and weekend or holiday work, with evening or weekend shifts possible depending on the facility’s schedule. Travel is listed as up to 5% in the job details, while the description’s Travel section says travel is not required.

Requirements

High school diploma or equivalent.
Completion of an accredited medical assisting program.
At least one year of experience in the healthcare field.
Active Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) certification through the American Medical Technologists (AMT).
Active Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
Exceptional verbal and written communication skills and the ability to interact effectively and compassionately with patients, families, and healthcare staff.
Strong organizational skills, including the ability to manage multiple tasks, maintain accurate records, and work in a fast-paced environment.
High attention to detail in clinical and administrative work.
Ability to work collaboratively, take direction, and cooperate with colleagues.
Professional appearance and behavior.
Commitment to patient-centered care, age-specific needs, and cultural sensitivity.
Ability to work in a fast-paced, patient-centered environment and rotate shifts, weekends, and holidays as required by clinic needs.
English language proficiency is required.
Ability to meet the physical demands described, including prolonged standing and walking; frequent bending, reaching, lifting, pushing, and pulling; and lifting equipment or supplies up to 50 pounds.

Nice To Haves

At least two years of prior Certified Medical Assistant experience.
Bilingual Spanish and English.

Responsibilities

Prepare patients for examinations and procedures by taking vital signs, recording medical histories, and providing reassurance.
Prepare examination rooms, organize instruments and supplies, and support healthcare providers during patient examinations.
Perform blood draws, administer injections and vaccines, assist with minor procedures as ordered by the LIP, and administer medications within the medical assistant scope of practice.
Clean, dress, and bandage superficial wounds and perform routine clinical tasks, including CLIA-waived tests.
Conduct quality control tests to help ensure accurate laboratory results and proper functioning of laboratory equipment.
Label, handle, and transport specimens appropriately; maintain aseptic techniques; sterilize instruments; disinfect rooms and equipment; use appropriate PPE; and dispose of biohazardous waste according to protocol.
Provide basic first aid and assist with medical emergencies in accordance with BLS standards.
Provide age-appropriate and culturally sensitive care, using age-specific techniques to reduce discomfort and anxiety.
For pediatric patients, measure and record vital signs and growth parameters, assist with examinations and procedures, administer vaccines according to pediatric immunization schedules, collect specimens, and ensure emergency equipment is ready.
Maintain accurate patient records, enter data, file documents, manage EHR systems, and protect confidentiality in accordance with HIPAA.
Answer phones, organize supplies, maintain inventory, and assist with billing, coding, and insurance claims processing as directed.
Complete pre-visit planning and gather relevant information for upcoming appointments.
Respond to telephone encounters and patient inquiries, and document urgent care follow-ups, communicable disease reporting, and hospital transfers.
Coordinate pre-operative clearance, medication authorizations, referrals, patient appointments, appointment confirmations, and urgent care follow-up calls.
Prepare informed consent documents and coordinate transmission of laboratory specimens, including Cologuard and blood tests.
Perform other duties as assigned by supervisors or organizational leaders.