Certified Medical Assistant, Full Time - Boerne, TX

Vivo Infusion•Boerne, TX

23h•Onsite

About The Position

The Certified Medical Assistant supports the Neurology Institute of San Antonio’s clinic operations in Boerne, Texas, by performing administrative and patient-care activities and assisting patients, providers, and nurses. The role includes greeting patients, helping ensure the facility runs smoothly, and supporting clinical care. This position does not support the Infusion Suite. It is a full-time, non-exempt position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and reports to the Clinical Operations Manager. The role requires a high school diploma or equivalent, Medical Assistant certification, CPR/BLS certification before the start date, and at least six months of clinical experience. The successful candidate is self-motivated, able to work independently, communicates professionally, and has computer skills for electronic recordkeeping. Phlebotomy and lab processing, prior authorization, and eClinicalWorks experience are preferred. The work environment includes medical equipment and machinery, with possible exposure to fumes, airborne particles, and toxic or caustic chemicals. The role requires close, color, distance, peripheral and depth vision, visual acuity, and manual dexterity. Duties involve standing, walking, sitting, speaking, hearing, smelling, handling and reaching with hands and arms, and frequently stooping, kneeling, bending, crouching, or crawling. Personal protective equipment may be required.

Requirements

High school graduate or equivalent.
Medical Assistant certification.
CPR/BLS certification before the start date.
At least six months of clinical experience.
Self-motivated, with the ability to work independently as needed.
Outstanding communication and interpersonal skills, including the ability to communicate professionally and effectively with staff, patients, and physicians.
Computer skills for electronic recordkeeping.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

Phlebotomy and lab processing skills.
Experience with prior authorizations.
Experience with the eClinicalWorks system.

Responsibilities

Perform patient-care activities in accordance with standards of practice.
Room clinic patients in person or virtually and update patient charts with required information.
Communicate pertinent patient data to providers and nurses to support quality and continuity of care.
Oversee efficient turnover of exam rooms.
Assist providers in exam rooms as requested.
Collect, prepare, and submit ordered patient lab specimens as directed.
Administer injections and vaccines.
Obtain prior authorizations for prescribed treatments and document them.
Triage patient phone calls and messages and document them appropriately.
Order and manage supplies under the manager’s direction.
Clean and stock exam rooms using approved facility disinfectant.
Assist in obtaining records required for patient charts.
Support front desk staff as needed.
Communicate effectively and report patient issues as needed throughout the treatment day.
Follow company policies and CDC guidelines for infection control.
Report unsafe conditions immediately to the Clinic Manager.
Assist with proper handling and storage of hazardous materials.
Perform duties professionally and courteously and work effectively under tight deadlines and high work volume.
Participate in emergency evacuation procedures in the event of a fire or disaster.
Maintain confidentiality of company and patient records and adhere to HIPAA.
Comply with company policies and procedures.
Participate in required staff, CQI, and educational meetings.
Request assistance or advice from a supervisor as needed.
Perform other duties as requested.