Medical Assistant, Certified

Lifepoint Health•Missoula, MT

About The Position

The Certified Medical Assistant supports providers and patients in a busy cardiology clinic by helping ensure efficient patient flow, accurate clinical documentation, and excellent customer service. The role includes rooming patients, preparing charts, obtaining vital signs, and handling incoming phone calls while maintaining a compassionate, patient-centered environment. The Medical Assistant prepares patients for visits, reviews and updates histories and medications, assists providers as needed, and ensures charts and required documentation are complete. The role also supports clinic operations by maintaining organized exam rooms, following infection control, safety, and HIPAA guidelines, and contributing to timely, collaborative patient care.

Requirements

  • High school diploma or equivalent.
  • Medical Assistant certification, completion of a Medical Assistant program, or equivalent experience.
  • Basic knowledge of medical terminology.
  • Ability to accurately obtain and document vital signs.
  • Strong communication and customer service skills.
  • Compassionate, patient-focused approach.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced clinic environment.
  • Professional phone etiquette.
  • Dependable and team-oriented.

Nice To Haves

  • Experience in cardiology or a specialty clinic.
  • Experience using an electronic health record.
  • Current BLS certification.

Responsibilities

  • Room patients promptly and prepare them for their visits.
  • Obtain and accurately document vital signs, including blood pressure, heart rate, weight, and oxygen saturation.
  • Review and update patient histories, medications, allergies, and reasons for visits.
  • Prepare charts before appointments, including reviewing referrals, prior notes, test results, and imaging.
  • Ensure required forms, consents, and documentation are available and completed.
  • Accurately enter clinical information into the electronic health record.
  • Assist providers during clinic visits as needed.
  • Answer incoming phone calls professionally, route calls, take messages, and follow up as directed.
  • Communicate with patients about basic questions, directions, and clinic processes.
  • Maintain clean, stocked, and organized exam rooms.
  • Follow infection control, safety, and HIPAA guidelines.
  • Support clinic workflow and teamwork to ensure timely patient care.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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