Certified Medical Assistant

Littleton Regional Healthcare•Littleton, NH
•$20 - $27

About The Position

Littleton Regional Healthcare is seeking a detail-oriented and compassionate Certified Medical Assistant for its North Country Women's Health practice. The role works closely with physicians and advanced practice providers to support efficient clinical operations through a combination of clinical and administrative duties. The medical assistant prepares patients for examinations, assists providers, records vital signs, maintains a clean and organized clinical environment, and communicates treatment instructions and basic patient education. Administrative work includes scheduling appointments, maintaining electronic health records, responding to calls and inquiries, obtaining prior authorizations, handling documents, preparing referrals, and ensuring exam rooms have necessary supplies and equipment. The position requires adherence to hospital, department, and compliance policies and regulations; professional and courteous interactions; confidentiality; support for provider scheduling and physician-directed orders; and notification of patients of results as directed. The work takes place in a fast-paced clinic environment with direct patient interaction.

Requirements

  • Previous experience in a medical office or similar healthcare setting.
  • High school diploma and completion of a medical assistant program or equivalent clinical training.
  • Basic Life Support (BLS) certification is required.

Nice To Haves

  • One year of medical practice experience is preferred.
  • Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or similar certification is preferred but not required.

Responsibilities

  • Prepare patients for medical examinations and assist healthcare providers during exams.
  • Measure and record patient vital signs, including blood pressure, temperature, height, and weight.
  • Maintain a clean and organized clinical environment.
  • Communicate treatment instructions and provide basic patient education on medication and care.
  • Schedule patient appointments and manage healthcare providers' calendars.
  • Maintain accurate, up-to-date patient records in electronic health record systems.
  • Answer phone calls, respond to patient inquiries, and relay messages to the healthcare team.
  • Obtain prior authorizations for procedures and imaging.
  • Handle documents and prepare and complete patient referrals.
  • Ensure exam rooms are stocked with necessary supplies and equipment.
  • Adhere to hospital, department, and compliance policies, procedures, regulations, and laws, including OSHA, DEA, and CLIA requirements.
  • Act professionally and courteously with the public, patients, families, and coworkers.
  • Assist providers with administrative duties to support efficient day-to-day office operations.
  • Maintain confidentiality of peers, medical staff, and patient information.
  • Maintain provider appointment schedules and communicate schedule changes.
  • Implement physician orders under physician direction and notify patients of results as directed.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plans, including 403(b) and/or 457(b), with employer match eligibility.
  • Paid time off or earned time off and paid holidays.
  • Short-term and long-term disability coverage.
  • Life insurance options.
  • Employee Assistance Program (EAP).
  • Tuition assistance and continuing education or professional development opportunities.
  • Wellness programs and additional employee resources.
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