CERTIFIED MEDICAL ASSISTANT

Christ Community Health Services • Memphis, TN

20d • Onsite

About The Position

About the Role
We are seeking a dependable, hands-on Certified Medical Assistant to help our Providers deliver excellent patient care - providing basic triage and keeping patients moving smoothly from check-in to doctor. In this role, working under the supervision of a Provider or nurse, you're the steady presence behind the scenes and at the bedside: prepping charts and rooms, taking vitals, assisting with procedures, and making sure every patient's visit runs safely and on time.

Our Core Values - and What They Look Like in This Role
At CCHS, how the work is done matters as much as what is done. Our core values aren't wall art - they are performance expectations, and here is what they mean for a Certified Medical Assistant:

Intentional Love - Love here is a choice, not a feeling. In this role it means treating every patient with patience and respect during vitals, procedures, and waiting-room moments alike, explaining Provider instructions clearly, and responding calmly and compassionately in a medical emergency.
Devoted Service - We are go-getters who take initiative instead of waiting for someone else to act. In this role it means owning your rooms and your charts end to end - completing records before the exam, restocking and sanitizing between patients, chasing down a missing lab result before it holds up care, and never saying "that's not my job."
Humble Excellence - Excellence is not perfection, but we reject mediocrity. In this role it means accurate charting, properly functioning equipment, and pursuing the highest standard of clinical support - while staying teachable: welcoming feedback, admitting mistakes early, and asking for help before something breaks.

Requirements

• High school diploma or equivalent, and graduation from an approved Medical Assistant Program.
• Valid Certified Medical Assistant certificate and BCLS certification (required).
• A high level of concentration and attention to detail - this role requires close, intermittent focus, as the number of steps and variables involved creates the possibility of errors without careful attention.
• Comfort using clinical equipment including EKG, NST, audiometer, pulse oximetry, nebulizer, and point-of-care devices, along with everyday computer, photocopier, and telephone use.
• Physical readiness for a hands-on clinical role: this position is approximately 85% walking, 10% standing, and 5% sitting, with about 15% of time spent lifting, pulling, or pushing patients, supplies, and equipment (up to 65 lbs., with or without assistance).
• Comfort with frequent exposure to infectious agents and the physical risks that come with lifting and transferring patients, supplies, and equipment.

Nice To Haves

• Experience in ambulatory care preferred
• bilingual preferred

Responsibilities

• Review and prepare the medical record to ensure completeness prior to the patient exam, obtaining any reports or results not yet in the chart; document the clinic visit, observations, and related activities, and file charts.
• Assist with gathering data for patient history and physical assessment and support nurses and physicians with physical exams and simple in-house surgical and therapeutic procedures.
• Check patient vital signs and take body measurements, documenting results in the patient chart.
• Prepare and maintain exam and treatment rooms, cleaning after patient discharges to ensure a clean, sanitized environment; maintain supply inventory and ensure patient care equipment is clean and functioning, reporting any defects to your supervisor.
• Collect specimens and prepare them for outside lab, coordinating with the lab for STAT pickups or testing; perform simple STAT lab tests and urinalysis, and prepare lab results for the physician to sign.
• Administer breathing treatments and injections as ordered by the Provider, perform EKGs, and test pregnant patients on the NST machine per Provider orders.
• Answer phone calls and relay patient requests and questions to the appropriate individuals; explain Provider instructions to patients as appropriate and provide teaching to patients and families within your scope of knowledge.
• Assist with scheduling and referring patients for specific treatments.
• Respond to medical emergencies and administer first aid as appropriate.
• Perform other duties as required.

Benefits

• Competitive salary and comprehensive benefits, including medical, dental, and vision coverage.
• Generous Paid Time Off (120 hours in your first year) plus paid holidays.
• 401(k) retirement plan.
• Annual paid Restorative Day supporting wellness and work-life balance.
• Mission-driven culture, employee recognition programs, and the opportunity to do work that directly expands healthcare access in Memphis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree