Certified Medical Assistant
About The Position
The Medical Assistant II provides crucial support to the healthcare team and patients and families, identifying and meeting comprehensive needs while promoting health, well-being, and safety. The role performs clinical tasks as directed by providers, maintains accurate chart documentation, participates in professional development, and may assist with front office duties. The Medical Assistant contributes to an efficient, patient-focused environment and is expected to uphold patient care standards, demonstrate strong clinical skills, take personal accountability for relationship-based care, and support the organization’s mission. Growth within the MA Clinical Ladder is valued.
Requirements
- High school diploma or GED.
- Basic Life Support (BLS) through the American Heart Association.
- National certification as a Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant through AAMA, AMT, ARMA, NAHP, NHA, or NCCT.
- Successful completion of all Medical Assistant Core Skills and additional specialty-specific competencies defined within the Scope of Practice for Medical Assistants.
Nice To Haves
- Completion of a Medical Assisting program at a trade or technical school.
- Completion of an EMT program at a trade or technical school.
Responsibilities
- Assess patients’ physical, psychosocial, cultural, and spiritual needs through observation, interview, and review of medical records and clinical data; evaluate responses and report findings to the responsible provider.
- Perform therapeutic and diagnostic interventions, including vital signs, mini treatments and procedures, prevention services, previsit planning, postvisit follow-up, and medication refills under protocol for existing treatment plans.
- Help ensure efficient patient flow through the clinic.
- Contribute to development and implementation of patient care plans in collaboration with the interdisciplinary team.
- Identify barriers to patients’ participation in individualized care plans and ability to self-manage health conditions, to support care planning and coordination.
- Assess patient and family health literacy, learning barriers, readiness, needs, and abilities; provide education and evaluate its effectiveness.
- Promote patient engagement using motivational interviewing, evidence-based self-management support protocols and tools, and teach-back methodology.
- Precept and mentor new staff or medical assistant students as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
