Certified Medical Assistant

OneTogether Solutions•Tacoma, WA

14d•Onsite

About The Position

Cedar Wellness Center is a Tribally owned clinic that treats a diverse population of patients, including Native and Non-Native people. We have the opportunity to provide whole person care, while managing patient substance use disorders, primary care, infectious disease, and mental health needs. We are building a team of dedicated and compassionate individuals. Cedar Wellness Center brings an innovative model of highly individualized, compassionate care to patients with opioid use disorder. From the moment someone walks through the door of our state-of-the-art outpatient facility, they will encounter our thoughtfulness and intention for a humanizing and respectful experience with us. The comforting and safe setting of our nature- inspired facility and the friendly, professional attitude of our staff help to define our journey with each patient—and with each other—from day one. Each employee at Cedar Wellness Center creates their own ripple effect in the larger circles of the families and communities that we touch. Are you ready to make a difference with us? We are currently seeking a Medical Assistant to support our clinic in Tacoma, WA. This position, reporting to the Clinic Director, is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company. Cedar Wellness Center is seeking to hire a versatile Medical Assistant who loves taking on a challenge and being part of an aligned, committed team. We are looking for a Medical Assistant who demonstrates patience and compassion since our clinic often sees patients when they are feeling their worst. It is important that our staff believe in our patients so they can learn to believe in themselves. A non-judgmental approach is key. While a kind heart is a requirement, an organized mind is also needed for this position. As Medical Assistant, you will perform lab draws and prepare lab samples, keep track of medical supplies and inventory, respond to patient inquiries, maintain the lab area, and perform back- office duties. This role is crucial to maintaining accurate records as our program is built on a scientific approach to addiction medicine and this clinic will be highly regulated by credentialing agencies. If you are committed to creating big-picture change, have an eye for details, understand that standard protocols are essential, and like to learn new things, we look forward to speaking with you. Please note: This position requires availability to work every weekend (Saturday and Sunday).

Requirements

Graduate of Medical Assistant program
Knowledge of Electronic Health Records
Active American Heart Association (AHA) Basic life support or ability to obtain
Ability to pass drug and background screening
Demonstrated customer–first attitude and philosophy
Ability to make judgments in demanding situations
Ability to react to frequent changes in duties and volume of work
Effective oral and written communication skills
Ability to listen empathetically
Ability to logically organize details
Commitment to respectful patient and family centered care
Commitment to patient confidentiality
Commitment to patient safety
Strong de-escalation skills with the ability to manage challenging patient interactions calmly and professionally

Responsibilities

Perform lab draws and prepare lab samples
Keep track of medical supplies and inventory
Respond to patient inquiries
Maintain the lab area
Perform back- office duties
Provide patient care under supervision of a provider
Perform patient check in, including obtaining and recording vital signs, height, weight, chief complaint, brief relevant history including pain status, allergies, current medication, and any other pertinent information for specific age groups
Review medical records for up-to-date problem list including patient reported medication and allergies and diagnoses that are documented by physicians or providers
Interact with respect including situations where patient and/or family display anger or distress
Participate in patient education by providing standardized, structured written/verbal information to patients regarding procedures, preparation for diagnostic tests, and chronic disease conditions as instructed by the provider
Assist provider with procedures including those requiring aseptic and sterile technique
Assist with quality measures, including maintenance and recording of required daily equipment checks, CLIA requirements, and calibration of equipment
Document complete and accurate patient observations, care, and outcomes of interventions in the electronic medical record
Contribute to individual patient care planning
Participate in the review of schedules and space needs; anticipate and suggest any needed changes in staffing or provider schedules
Assist with quality improvement projects such as communication of waits and delays, chart audits
Assist in updating Medical Assistant training materials
Participate in orientation of new staff
May float to the Front Office if needed
Clean and examine procedure tables, equipment, and other work areas following current infection control and/or isolation procedure guidelines
Stock nurse’s station and exam/procedure rooms as assigned
Report non-functioning or defective equipment to supervisor immediately
Ensure all supplies are up to date and replace expired materials as necessary following sterile processing procedures
Assist in the maintenance of patient education materials
Prepare/maintain medical records, including ordering, filing, and copying when appropriate
Complete all required competencies and maintain skill level
Recognize the need for continuous learning by attending staff development programs and workshops
Prepare and maintain urinalysis, oral toxicology swabs, urine drug screen collection schedules and document results in master file
Other duties as assigned