About The Position

The Certified Medical Assistant assists with patient examinations and treatment under the direction of a physician and/or advanced practitioner. The role includes preparing patients for appointments, performing specific procedures after appropriate orientation and supervision, and supporting patient phone calls, prescription refills, referrals, and prior authorizations. The Medical Assistant interviews patients, measures and records vital signs and other information in patient charts, and may collect and prepare laboratory specimens. The role also explains treatment procedures, medications, diets, and physician instructions to patients, and prepares and maintains examination rooms. Additional duties include business and clerical operations, medical records management, reception, patient scheduling, teamwork, and other duties as required. The position is based in outpatient clinic and acute health care settings and serves adult, pediatric, adolescent, and geriatric patients, including patients with developmental delays, behavioral issues, and/or medical problems. It involves extensive standing and walking, handling and lifting patients, occasional lifting and carrying of items up to 50 pounds, working under stressful conditions, and exposure to communicable diseases and body fluids.

Requirements

  • High school graduate or equivalent.
  • Current BLS (Basic Life Support) certification from the American Heart Association or the American Red Cross.
  • Pass a National Certification exam (AAMA, NHA, NCCT, AMT, or NAHP) to be certified as a Medical Assistant.
  • Good oral and written communication skills to interact effectively with patients, physicians, advanced practitioners, and staff.
  • Ability to interpret and follow oral and written instructions, policies, guidelines, and standards.
  • Ability to prioritize and manage time effectively.
  • Intermediate proficiency with Microsoft Word and Excel.
  • Ability to meet the physical and working conditions described, including extensive standing and walking, handling and lifting patients, occasional lifting and carrying up to 50 pounds, and exposure to communicable diseases and/or body fluids.

Nice To Haves

  • Graduation from a Medical Assistant program accredited by the Commission on Accreditation of Allied Health Education Programs.
  • 1–2 years of experience in a clinical setting.

Responsibilities

  • Assist with patient examinations and treatment under the direction of a physician and/or advanced practitioner.
  • Prepare patients to be seen and perform specific procedures with appropriate orientation and supervision.
  • Assist with patient phone calls, prescription refills, referrals, and prior authorizations.
  • Interview patients, measure vital signs, and record information in patient charts.
  • Collect blood, tissue, or other laboratory specimens and prepare them for testing when required.
  • Explain treatment procedures, medications, diets, and physician instructions to patients.
  • Prepare treatment rooms for examinations and keep rooms neat and clean.
  • Assist with business operations, clerical tasks, medical records management, reception, and patient scheduling as needed.
  • Work collaboratively to support team, individual, and corporate goals; provide support to team members and perform other required duties.

Benefits

  • 403(b) matching
  • Dental insurance
  • Employee assistance program (EAP)
  • Employee wellness program
  • Employer-paid life and AD&D insurance
  • Employer-paid short- and long-term disability
  • Flexible Spending Accounts
  • ICHRA for health insurance
  • Paid annual leave
  • Vision insurance
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