Certified Medical Assistant - 3x12 Schedule + Weekend Differential [MA Pod 4]

AllCare Georgia•Smyrna, GA

4d•Onsite

About The Position

AllCare Georgia has established itself as a premier provider of comprehensive healthcare services, experiencing significant growth and expanding to serve 12 communities across the state with plans for further expansion. The organization is committed to delivering high-quality, compassionate healthcare accessible to families throughout Georgia, addressing both minor injuries and urgent concerns on-site, as well as managing ongoing care remotely. The Medical Assistant role is crucial for the seamless operation of AllCare's facilities, requiring a blend of technical skills, administrative acumen, and interpersonal abilities. Medical Assistants work closely with physicians, advanced practice clinicians, and other healthcare staff, emphasizing teamwork and communication for cohesive, accurate, and quality patient care. As the healthcare landscape evolves, Medical Assistants are expected to be adaptable, committed to continuous learning, and uphold the highest standards of professionalism and ethical conduct, significantly contributing to a positive patient healthcare experience.

Requirements

High School Diploma or GED.
Completion of medical assistant training program with current CCMA, CMA, or RMA certification.
2+ years of medical assistant experience.
Knowledge of computerized information systems (EMR) used in clinical management settings.
Direct experience with the following tasks: Clinical intake, patient data collection.
Laboratory specimen collection (urine collection, point of care testing, etc.).
Performing EKG testing.
Must meet all other state requirements by law, including but not limited to all state requirements and licenses, where applicable.
If required by state, must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board.
Maintaining patient confidentiality and adhering to legal and ethical standards.
Exhibiting professional behavior at all times, including punctuality, appropriate attire, and respectful interactions with patients and colleagues.
Dedication to providing high-quality care through meticulous attention to detail and a commitment to excellence.
High School Diploma or equivalent (GED) required
Completion of a medical assistant training program with a current CCMA, CMA, or RMA certification
Minimum of 2 years of customer service experience
At least 2 years of hands-on patient care experience performing clinical medical assistant duties in a primary care, immediate care, physician practice, or emergency room setting
Working knowledge of federal, state, and local regulations, including OSHA and HIPAA compliance requirements

Nice To Haves

Experience in healthcare administration or a related field is preferred.
2+ years of customer service experience.
2+ years of direct patient care experience performing medical assistant clinical duties in Primary care, Immediate care, Physician practice, or Emergency room setting.
Knowledge of federal, state, and local laws and regulations including OSHA and HIPAA requirements.

Responsibilities

Assist healthcare providers with patient examinations and procedures.
Prepare and administer medications as directed by a physician.
Conduct clinical procedures such as administering injections and preparing specimens for laboratory testing.
Collect and process laboratory specimens.
Perform basic laboratory tests and record results.
Maintain accurate patient records and ensure confidentiality.
Educate patients on treatment plans and follow-up care.
Manage patient appointments, coordinating with healthcare providers, and ensuring a smooth flow of patients.
Handle patient check-ins and check-outs, including verifying insurance information.
Maintain and update patient medical records in the electronic health record (EHR) system.
Coordinate referrals to specialists and follow up on patient appointments.
Manage inventory of medical supplies and equipment.
Ensure compliance with healthcare regulations and standards.
Assist in opening and closing the clinic, maintaining a clean workplace environment, and completing opening/closing compliance checklists.
Welcome patients by greeting them with a friendly demeanor, answering inquiries, and directing them through the registration process.
Answer multi-phone lines, scan documentation, and complete daily patient callbacks.
Collect all patient insurance information and verify/input patient demographics in EMR.
Schedule/reschedule clinic appointments and follow up on appointment requests.
Assist the provider with examinations, procedures, and other clinical duties.
Complete clinical intake, capturing accurate and detailed patient history, and updating medical records.
Perform venipuncture and lab specimen collections.
Perform patient point of care (POC) testing and ensure accurate and timely documentation in EMR (Strep, Flu, Covid, HCG, UA, Mono, etc.).
Complete required QC tests on various medical supplies.
Maintain supplies, ensure clean and stocked exam rooms.
Maintain standard key performance indicators (KPI) set forth by leadership.
Assist provider with patient discharge process; provide patients with applicable discharge materials, including prescriptions, work/school excuses, etc.
Prioritize and optimize patient flow and experience.
Complete provider orders per state and AllCare policies.
Complete patient referrals and patient cases daily, with results as needed.
Ensure clinic readiness and maintenance to remain compliant with corporate policies.
Communicate effectively both orally and in writing.
Complete all assigned compliance and annual trainings timely.
Attend all Practice Manager staff meetings or huddles as required.
Assist with the training of newly hired team members, following established AllCare policies and procedures.
Maintain knowledge of common safety hazards and precautions to establish a safe work environment.