Certified Medical Assistant |Outpatient GI | Vero Beach, FL

Orlando Health•Vero Beach, FL

About The Position

Performs patient care under the direction of a physician or Advanced Practice Provider (APP) in an ambulatory setting. The role gathers patient data, supports examinations and procedures, provides routine treatments, administers approved medication types, documents care, coordinates specialty testing and consultations, and processes calls and provider-directed orders. The position also supports operational, quality, safety, infection-control, and administrative activities.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable, applicable experience as a Medical Assistant in a patient care setting.
Current BLS Healthcare Provider Certification.
Current certification or registration as a Medical Assistant from an accepted agency. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), and RMA (AMT, ARMA, or AAH). Credentials from agencies not listed may be considered case by case.
No additional experience required.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families with preparation for examination.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-specific tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to organizational and department-specific policies.
Act as a patient liaison to schedule specialty testing and physician consultations and provide related scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider's direction.
Follow organizational and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
Demonstrate personal and patient safety practices and follow infection-control standards.
Maintain reasonably regular and punctual attendance in accordance with applicable policies and standards.
Maintain compliance with organizational policies and procedures.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.