Certified Medical Assistant (CMA) - Urgent Care - Hamilton

Bon Secours Mercy Health • Hamilton, OH

4d

About The Position

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under a provider’s direction, the Medical Assistant contributes to completing the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; participating in care planning and implementation; and administering ordered medications within the Medical Assisting scope and state guidelines. The position is in the Urgent Care CIN - Hamilton department and is scheduled for 36 hours weekly on days and evenings.

The role requires understanding the legal responsibilities of a Medical Assistant, collecting and reporting significant changes in patient condition, resolving or escalating issues, and maintaining clinical and administrative skills under departmental competency guidelines. The Medical Assistant shows patients to examination rooms and prepares them for physicians. Travel to other facilities for BSMH providers or adjustment of hours may be required as directed by the practice manager to meet patient care needs.

Mercy Health describes itself as a faith-based, patient-focused organization committed to compassion, human dignity, integrity, service, and stewardship. It offers competitive pay and a benefits package that may vary by market and employment status.

Requirements

• High school diploma or GED.
• Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA. Some certifications and alternatives are not accepted in South Carolina.
• If unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology knowledge.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an accredited Medical Assistant post-secondary education program is preferred in all states except South Carolina.
• In South Carolina, completion of one of the listed qualifying medical-assisting education or training programs is required: an accredited Medical Assistant post-secondary program; a qualifying Career and Technical Education health sciences program; a military medical-assisting program; a U.S. Department of Labor-approved Registered Apprenticeship; or an employer-delivered program aligned to a nationally accredited certification exam.
• Completion of an externship or clinical lab training is preferred.
• One year of recent Medical Assisting experience is preferred.
• Successful completion of skills or competency checklists for assisting physicians with examinations and treatment.

Responsibilities

• Collect patient information and chief-complaint measures, including respirations, blood pressure, pulse oximetry, height, weight, and temperature.
• Document patient and family needs and participate in planning and implementing patient care.
• Administer ordered oral, injected, topical, and other medications within the Medical Assisting scope and state guidelines.
• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient-care and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travel to other facilities for BSMH providers or adjust hours as directed by the practice manager to meet patient-care needs.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED