Certified Medical Assistant - 26-127

PriMed Management Consulting•Oakland, CA

About The Position

Hill Physicians Medical Group is seeking an experienced medical assistant focused on providing an outstanding patient experience and supporting the clinical team, including Physicians and Nurse Practitioners, along with front office staff and the Director of Practice Management. The role assists providers with clinical and administrative tasks involved in running a high-quality medical practice and ensuring appropriate quality care for patients of the Hill Health practice. The Medical Assistant interacts directly with patients, supports providers during examinations, performs authorized routine clinical services, documents care in the electronic health record, and assists with patient communications. The position also maintains exam rooms, supplies, equipment, logs, and required safety checks, and contributes to general clinic upkeep.

Requirements

  • At least one year of medical assisting experience.
  • Experience using an Electronic Health Record system.
  • Knowledge of medical terminology.
  • Ability to multitask.
  • Ability to maintain confidentiality.
  • Attention to detail.
  • Excellent interpersonal skills.
  • Passion for patient care.
  • A can-do attitude, initiative, and willingness to adapt to change.
  • Ability to participate in a strong team environment.
  • Problem-solving ability.
  • High school diploma.
  • Medical assistant certification.

Nice To Haves

  • Experience with NextGen EHR.
  • Bilingual ability in Cantonese.

Responsibilities

  • Greet and room patients and assist providers.
  • Obtain patient vital signs.
  • Perform non-invasive routine technical supportive services with specific authorization and supervision from a medical provider, including CLIA-waived testing, injections, skin tests, and EKG testing.
  • Assist medical providers in exam rooms.
  • Document required information in patients’ electronic medical records and ensure pertinent information is available before appointments.
  • Handle communication and correspondence involving lab results, prescription refills, quality programs, referrals, and authorizations as requested by a medical provider.
  • Take telephone messages and provide feedback and answers to patients, medical providers, insurance plans, and pharmacies.
  • Triage messages from patients and front office staff to medical providers.
  • Give patients instructions as directed by a medical provider.
  • Maintain logs and perform required checks, including refrigerator temperatures and checks of emergency medications, expired medications, and oxygen.
  • Disinfect and clean rooms between patients and at the end of the day.
  • Keep exam rooms stocked with medical supplies, maintain instruments, and prepare sterilization as required.
  • Assist with clinic upkeep, including daily cleaning and supply ordering and inventory.
  • Complete other assigned tasks and projects.
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