CERTIFIED MEDICAL ASSISTANT

HHC•Indianapolis, IN

About The Position

Under the direction of a licensed clinical staff member, the Certified Medical Assistant (CMA) assists health care providers with client visits and procedures, routine laboratory tests, medication delivery, and referrals. The CMA works alongside providers to support quality outcomes for the practice site's population. The role serves people with diverse language and cultural backgrounds and requires flexibility and adaptability to provide continuity of care. The CMA performs diagnostic procedures and treatment regimens; administers injections, medications, and vaccines according to orders and department protocols; provides clinic services such as vital signs, blood draws, point-of-care testing, counseling, referrals, TB testing, and medication follow-up; and gathers client information for follow-up and continuity of care. The CMA also coordinates care for vulnerable and high-risk populations, documents services in medical records, protects client confidentiality, and contributes to quality improvement activities. The position includes teaching and mentoring medical assistant students and new hires, as well as attending meetings, in-services, and seminars.

Requirements

High school diploma or GED.
Certified Medical Assistant certification from an accredited teaching establishment.
At least 2–3 years of experience working as a medical assistant, preferably in a medical office or health care setting.
Computer skills, including typing at a minimum of 30 words per minute.
Current CMA certification.
Valid Indiana driver's license.
Access to a personal vehicle and current automobile insurance.
CPR certification.
TB skin test certification; training is provided.
Ability to take client or patient vital signs, perform injection and immunization procedures and phlebotomy, and prepare examination rooms.
Ability to work independently and seek supervision appropriately.
Ability to work under deadlines and stressful conditions, set priorities, and remain flexible.
Excellent organizational skills and attention to detail.
Ability to read, write, and follow written and verbal instructions in English.
Ongoing knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to interact professionally and effectively with clients and patients, agencies, community partners, and government entities.
Flexibility in working with a variety of community partners.
Effective interpersonal communication skills in a multicultural setting.
Ability to collaborate and communicate diplomatically with colleagues, personnel, and the public.
Ongoing knowledge of Marion County communities and agencies.
Ability to maintain confidentiality in accordance with HIPPA guidelines.

Nice To Haves

Medical assistant experience in a medical office or health care setting.

Responsibilities

Perform diagnostic procedures and treatment regimens, and administer injections and medications according to physician orders and MCPHD protocols and policies for Primary Care, Pediatric, and OB-GYN clients.
Deliver assigned clinic services, including obtaining vital signs, drawing blood, performing point-of-care testing and TB testing, providing counseling and education under licensed clinical staff direction, making referrals, and following up on medications.
Safely and accurately administer vaccines in the adolescent clinic according to MCPHD and Immunization Department policies and procedures.
Collect demographic information, health history, patient knowledge and beliefs, and information about the extent of illness or health issues to support follow-up and continuity of care.
Provide targeted, culturally appropriate information about health promotion, disease prevention, policies, regulations, and local code.
Follow applicable Occupational Safety and Health Administration standards concerning exposure to bloodborne pathogens, toxic substances, airborne pathogens, and other hazards, including during public health emergencies.
Teach and mentor medical assistant students and new medical assistant hires.
Coordinate care for individuals and families in vulnerable populations or high-risk groups in collaboration with MCPHD departments, the Indiana State Department of Health, and community agencies.
Advocate for clients, families, and groups, and help them learn about and access health department and community programs and services.
Contribute to individual, team, and departmental performance management, quality improvement, and evaluation activities.
Under direction of a licensed medical care provider, ensure that laboratory and diagnostic services are completed or notify clients that they are needed.
Refer clients to agencies and organizations for needed services or supplies according to medical provider orders.
Interact effectively and professionally with people of varied ages, cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities.
Document patient assessment and intervention data in medical records using established forms, databases, and documentation practices.
Obtain and complete client Consent for Care forms, maintain confidentiality, and keep orderly medical records.
Follow public health medical records procedures and applicable state, federal, and organizational laws and policies governing the release of health care information.
Attend meetings, in-services, and seminars.