About The Position

The Certified Medical Assistant works under the direction of a physician, clinical or nurse supervisor, clinical lead, and/or office manager. The role recognizes patient needs, provides care under physician direction, prepares patients and rooms for examinations, assists with treatments, coordinates tests and follow-up care, records treatment in the medical record, and helps explain instructions to patients and families. The medical assistant must demonstrate competency in caring for patients across all age groups, from neonates through geriatric patients. Other duties may include front-office registration, laboratory testing, and radiology functions within a specialty setting. The position provides relationship-based, patient-centered care that reflects population-specific needs and cultural diversity. It collaborates with patients, families, providers, nurses, and other clinical staff to support safe, consistent care. Laboratory responsibilities include performing ordered tests, drawing blood, point-of-care testing, maintaining equipment and quality-control documentation, and managing supplies. The medical assistant also participates in team meetings, quality improvement, professional development, and may help train new team members. The role may provide staffing coverage for absences, vacation, or leave.

Requirements

  • High school diploma/GED and a certificate in medical assisting.
  • Current certification upon hire as a CMA, RMA, CCMA, NCMA, or NRCMA; listed credentialing bodies include AAMA, AMT, NHA, NCCT, and MedCA.
  • Current BLS certification or an accepted American Red Cross or instructor-equivalent BLS certification.
  • Complete the required OSHA training course for operators of radiology equipment within 60 days of hire.
  • Experience in a practice setting.
  • Specific experience in the practice specialty.
  • Organized and attentive to detail.
  • Able to work quickly and efficiently to support patient comfort and satisfaction.
  • Able to communicate in and understand verbal and written English.
  • Basic computer skills and ability to use technology to support clinical care.
  • Able to adhere to the Wellstar Credo and Code of Conduct.

Nice To Haves

  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

  • Prepare patients for visits with physicians or advanced practice providers (APPs).
  • Prepare rooms and equipment and assist physicians or APPs with patient treatment.
  • Carry out orders generated during office visits and respond to patient requests received outside visits.
  • Maintain patient safety and provide patient-centered care tailored to population-specific characteristics and cultural diversity.
  • Explain patient instructions to patients and families as appropriate.
  • Assist with front-office check-in, check-out, scheduling, and other non-clinical functions when needed.
  • Follow recognized clinical practice guidelines and applicable laws, regulations, organizational policies, and professional standards.
  • Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
  • Participate in daily huddles, staff meetings, workgroups, committees, and quality improvement initiatives.
  • Precept or assist with onboarding and training new team members, trainees, or students when asked.
  • Start laboratory equipment, maintain required daily logs, perform ordered laboratory tests and point-of-care testing, and draw blood samples.
  • Order and stock supplies, perform quality-control and cleaning procedures, and cross-train team members in laboratory duties.
  • Complete initial and ongoing competency assessments, mandatory education, and population-specific education.
  • Identify opportunities to improve care delivery and participate in shared decision-making and professional development activities.
  • Use material resources responsibly, minimize waste, and alert supervisors or ordering staff when supplies are running low.
  • Provide staffing coverage for absences, vacation, and leave when asked.
  • Coordinate safe, quality patient care, timely documentation, and respectful interdisciplinary communication.
  • Support evidence-based practice and participate in product evaluation and data collection as appropriate.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service