Certified Medical Assistant

Cape Cod Healthcare•Falmouth, MA

About The Position

The Certified Medical Assistant assists with clinical care for office patients under the direction of a supervising provider. The role supports the provider’s schedule and patient flow, performs delegated clinical tasks, enters patient information in the electronic health record, and provides information and assistance to patients throughout their visits. The position also helps maintain exam rooms, supplies, and equipment and provides clerical and office support as needed. The role may require floating to other MACC practices.

Requirements

Ability to read, write, and communicate in English.
Medical Assistant certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA).
Completion of a post-secondary medical assisting program is required for a PCP Office; preferred for a Specialty Office.
Basic Life Support Certification for Health Care Providers.
Strong interpersonal, customer service, and time management skills.
Experience with current office technology and proficiency with computer office applications, including Electronic Medical/Health Records and MS Office.

Nice To Haves

A minimum of two years’ experience in a clinical setting is preferred.
Completion of a post-secondary medical assisting program is preferred for a Specialty Office.

Responsibilities

Assist in providing clinical care to office patients as delegated by the supervising provider.
Manage the provider’s daily schedule and patient flow to expedite care and maximize clinical time.
Greet and escort patients to exam rooms and verify two patient identifiers.
Communicate the status of delegated task completion to the supervising provider.
Obtain relevant information and take vital signs as indicated, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation.
Enter pertinent clinical information accurately and promptly into the electronic health record and collect home medication lists.
Assist clinicians with clinical procedures and department-specific tests.
Keep patients informed about visit status, unforeseen delays, and other relevant information about their visit.
Prepare and maintain exam rooms for patient arrivals; clean and maintain supplies and equipment throughout the practice; and notify a supervisor when clinical supplies, equipment, or pharmaceuticals need to be ordered.
Administer routine injections when delegated and supervised by a provider, documenting them accurately and in real time.
Participate in practice and department meetings and trainings to promote continuous improvement in the quality of patient care.
Learn about and stay current with community resources and the broader healthcare system.
Maintain patient rights and comply with confidentiality obligations under CCHC and HIPAA.
Provide clerical and office support as needed, including scheduling appointments, greeting and registering patients, scanning records and paperwork, preparing medical records, answering phones, taking messages, and faxing.
Float to other MACC practices when required.
Perform other work-related duties and activities as assigned or requested.