Certified Medical Assistant (CMA/RMA) - Internal Med SW Jefferson

Carle Health•Peoria, IL

2d•$18 - $30

About The Position

The Certified Medical Assistant assists providers and clinical staff with patient intake, examinations, treatment, and minor surgical procedures. The role obtains patient histories and vital signs, completes chart documentation, and performs basic rooming and screening functions according to clinical protocols. Within the scope of certification, licensure, and competency, the assistant may collect blood and other specimens, prepare samples for laboratory analysis, and carry out provider orders such as administering medications and vaccinations. The position manages tracking and follow-up related to office visits, laboratory tests, procedures, and results. It schedules referrals, completes required referral and laboratory forms or requisitions, and uses appropriate CPT/ICD-10 coding. The assistant also answers patient and family questions and provides education as directed by the provider. The role requires timely documentation in the electronic medical record, compliance with clinical and organizational policies, and consistent attendance. The assistant contributes to quality, customer service, teamwork, and smooth clinic operations, and performs other duties as requested by the Clinic Administrator.

Requirements

High school diploma or GED.
Certified medical assistant work experience.
One of the listed medical assistant credentials: RMA (AMT), CCMA (NHA), CMA (NCCT), or CMA (AAMA).
Basic Life Support (BLS) certification from the American Heart Association within 30 days.

Responsibilities

Obtain patient histories and review of systems; measure and document vital signs, including weight, blood pressure, pulse, and temperature.
Prepare patients for examinations, treatment, and minor surgical procedures, and complete screening questions and other rooming functions according to clinical protocols.
Draw and collect blood and other patient samples and prepare specimens for laboratory analysis, as required.
Carry out provider orders within scope and competency, including administering medications and vaccinations orally or by injection.
Track follow-up appointments related to office visits, laboratory tests, and procedures to support ongoing patient health monitoring.
Assist with managing test results and follow-up as determined by the provider.
Complete delegated tasks within the scope of certificate, licensure, and competency to support patient care.
Schedule referrals to specialists or outpatient services and complete related forms or requisitions, including appropriate CPT/ICD-10 coding.
Document patient care in the electronic medical record using standardized workflows and processes.
Answer questions and provide teaching to patients and family members as directed by the provider.
Understand testing values and their relationship to patient status, and take appropriate next steps within scope and licensure.
Attend clinic or department meetings, read emails, and check the organization’s intranet for relevant updates.
Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines, and organizational policies, including Compliance and HIPAA requirements.
Maintain regular and consistent attendance.
Demonstrate initiative to improve quality and customer service and strive to exceed customer expectations.
Contribute to positive team goals, balance team and individual responsibilities, and give and receive feedback constructively.
Perform other duties requested by the Clinic Administrator to support smooth and effective office operations.