Certified Medical Assistant

Salud Para La Gente•Interlaken, CA

14d•$25 - $31

About The Position

Salud Para La Gente is a primary health care network serving underserved communities in the Monterey Bay area. The Certified Medical Assistant serves as part of the care team and helps connect patients, providers, and the health center. The role supports efficient patient visits, maintains patient privacy, prepares and assists with clinical care, coordinates follow-up and paperwork, and connects patients with additional services. The ideal candidate embraces Salud’s mission, communicates and solves problems effectively, and is familiar with medical terminology and community health care resources. The position requires a high school diploma or GED, a medical assistant certificate from an accredited vocational school, qualifying national or California state medical assistant certification, a valid California driver’s license and current vehicle insurance, current CPR certification, English/Spanish bilingual ability, strong electronic medical records skills, and current state-mandated health care worker vaccination status, including booster. Employees hired on or after July 1, 2016, who are not certified are placed in the Medical Assistant Pre-Certification classification and have six months to obtain national or state certification. The role is full-time. The listed wage for a Certification Medical Assistant is $24.86–$30.98 per hour. Benefits are available to regular Salud employees working 24 or more hours per week; part-time employees may receive some benefits on a prorated basis.

Requirements

High school diploma or GED.
Medical Assistant Certificate from an accredited vocational school.
National or California state certification as a medical assistant from an organization approved by Salud.
Valid California driver’s license and current vehicle insurance.
Current CPR certification.
Bilingual in English and Spanish.
Strong computer skills, including use of Electronic Medical Records.
Up-to-date state-mandated vaccine status for health care workers, including booster.
Critical thinking and ability to quickly prioritize tasks.
Effective problem-solving skills.
Highly organized and detail-oriented.
Excellent written and verbal communication skills.
Thorough knowledge and understanding of patient confidentiality and HIPAA rules.
Light work that includes moving objects up to 20 pounds.
Ability to move from one worksite to another.
Ability to perform repetitive motions that may include wrists, hands, and/or fingers.
Ability to occasionally remain stationary, often standing or sitting for prolonged periods.
Ability to occasionally operate machinery and/or power tools.
Ability to occasionally work outdoors in precipitation and wind.
Ability to occasionally work in tight and confined spaces.

Nice To Haves

Critical thinking and ability to quickly prioritize tasks.
Effective problem-solving skills.
Highly organized and detail-oriented.
Excellent written and verbal communication skills.
Thorough knowledge and understanding of patient confidentiality and HIPAA rules.

Responsibilities

Serve as a care team member and customer service representative, bridging communication between the health center, provider, and patient.
Protect patient confidentiality and privacy and comply with state and federal privacy laws.
Prepare for appointments by reviewing whether labs, diagnostic tests, referrals, and consult reports are complete; obtaining results as needed; checking health maintenance reminders; and confirming medication contracts are current.
Prepare exam rooms with appropriate supplies, instruments, and equipment; clean rooms and sanitize equipment between patients.
Room patients, obtain vitals and relevant visit information and history, complete pre-visit forms, and document in the patient chart.
Perform appropriate in-house tests, assessments, and evaluations; document results and notify the provider of out-of-range values.
Perform in-house imaging or scanning under physician supervision and follow procedures for CLIA-waived instruments.
Under clinician order or supervision, prepare and assist with or perform in-house treatments and procedures.
Process lab orders and prepare specimens and medical devices for pickup.
Under clinician order, prepare and administer medications, pharmaceuticals, and immunizations according to instructions; confirm with the ordering provider; counsel patients; document care and required reports; and follow storage and transport requirements.
Prepare orders for outside radiology imaging and assist patients with scheduling when needed.
Discharge patients by providing and clarifying instructions, giving visit summaries, and scheduling follow-up appointments.
Coordinate timely completion and processing of paperwork, including disability forms, durable medical equipment authorizations, medication and treatment authorizations, school forms, DMV forms, and MMR forms.
Follow up with patients who miss or cancel important appointments, schedule post-hospital follow-ups, and notify patients when important tests or visits are due; document communications in the patient chart.
Call medication refills in to pharmacies when ordered by a provider.
With provider approval and instruction, notify patients of normal test results.
Encourage patients to enroll in the Mi Salud patient portal.
Connect patients with additional services and supports, including Community Health Services, group education, health coaching, and community resource information.
Use a multidisciplinary approach to address barriers to timely patient information and services.
Anticipate and respond to patient needs in a timely, accurate, courteous, respectful, and friendly manner, advocating for appropriate care.
Meet or exceed Salud communication guidelines and expectations with coworkers and patients.
Perform other duties as assigned.

Benefits

Medical insurance plans
Dental insurance plans
Vision insurance plans
Life insurance plans
Paid time off: 19 days per year
Paid holidays: 13.5 per year
401(k) retirement plan with employer contribution
Voluntary long-term disability
California sick pay for eligible on-call employees, prorated based on hours worked
Holiday pay and California sick pay for employees on temporary assignments, prorated based on hours worked