Certified Medical Assistant

FETTER HEALTH CARE NETWORK INC•North Charleston, SC

About The Position

The Certified Medical Assistant provides proactive clinical support to clinicians, assisting with patient follow-up, exam-room preparation, and organizational goals. The role supports patient visits, examinations, procedures, laboratory testing, documentation, scheduling, referrals, and the safe operation of clinical equipment and supplies. The medical assistant also helps maintain a safe and healthy work environment and performs other duties as assigned by the Clinical Services Director.

Requirements

High school diploma or equivalent.
Current CMA or RMA certification required.
CPR certification required.
Computer literacy and ability to use Microsoft Word, Outlook, and Excel.
Knowledge of office practices and medical terminology.
Excellent grammar usage and problem-solving skills.
Ability to work effectively and consistently with limited direct supervision.
Ability to communicate well with staff, physicians, and the general public.
Strong organizational and communication skills and ability to interact with a variety of people.
Professional, courteous, and understanding conduct with patients, visitors, employees, and medical staff.
Dependability and a flexible work schedule.
Neat and friendly appearance.

Nice To Haves

One to three years of experience in a medical office or healthcare setting preferred.
Ability to speak Spanish preferred.

Responsibilities

Welcome patients in person and by telephone, and answer or refer inquiries.
Prepare patients for visits by directing or accompanying them to examination rooms, providing gowns and drapes, helping with positioning, and arranging instruments, supplies, and equipment.
Verify patient information by interviewing patients, reviewing or recording medical histories, taking vital signs, and confirming visit or treatment purposes.
Assist providers during examinations and procedures; prepare specimens; perform basic onsite laboratory tests; dispose of contaminated supplies; sterilize instruments; administer medications onsite; authorize refills as directed; telephone prescriptions to pharmacies; draw blood; take electrocardiograms; remove sutures; and change dressings.
Educate patients about medications and diet, provide instructions, and answer questions.
Record examination, treatment, and test results; document billing information; complete insurance forms; and respond to insurance and other third-party inquiries.
Maintain supply inventory, place orders, and verify receipts.
Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and arranging repairs.
Follow and enforce applicable standards, policies, procedures, and federal, state, and local requirements to maintain a safe, secure, and healthy work environment.
Record refrigerator, freezer, incubator, and room temperatures daily.
Autoclave instruments according to daily and monthly cleaning schedules.
Prepare and adequately stock examination rooms for patients, and anticipate preliminary tests and patient gowning needs when appropriate.
Assist providers with prescribed medications and samples from the clinic medication outlet.
Review and plan provider schedules with the LPN Care Coordinator.
Assist the LPN Care Coordinator with referrals and tracking weekly laboratory tests, radiology, and EKGs; log positive HCG results and abnormal cytology reports in the appropriate logs.
Assist providers with minor surgeries and procedures.
Administer immunizations and injections as directed by providers.
Perform other duties as assigned by the Clinical Services Director.