Certified Medical Assistant

ALLERGY PARTNERS•Burke, VA

3d•$18 - $23•Onsite

About The Position

The Certified Medical Assistant works as part of a team to support patient comfort and well-being and to assist providers in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role performs provider-directed functions and procedures, documents patient assessments, care, condition, reactions, and progress, and serves as a liaison between providers and patients. It also reinforces patient and family education as requested and performs administrative duties that support patient care. The position combines clinical support with business operations. Clinical work includes preparing patients and exam rooms, conducting allergy and breathing tests, administering injections within applicable orders and scope of practice, maintaining supplies and emergency equipment, documenting services, and coordinating referrals and tests. Business operations include supporting office workflows, insurance and billing processes, inventory, financial tasks, medical records, and community engagement. The role has no supervisory responsibilities and may be cross-trained in front-office activities.

Requirements

High school diploma required.
CMA/RMA credential from an accredited program or ABR-OE required.
Understanding of OSHA guidelines for ambulatory practices.
Understanding of medical-record documentation standards.
Understanding of medical coding based on medical-record notes to support accurate billing.
Comfort using email and interacting with Internet applications.
Knowledge of electronic medical records, practice-management, and word-processing software.
Good communication skills and ability to interact with physicians.
Neat, professional appearance.
Ability to perform a full range of body motion, including manual and finger dexterity and eye-hand coordination.
Ability to stand and walk; occasional lifting and carrying of items up to 30 pounds.
Normal visual acuity and hearing.
Ability to work under stressful conditions and exposure to bodily fluids.

Nice To Haves

At least one year of experience in a medical practice is preferred; formal education will also be considered.

Responsibilities

Greet patients, escort them to exam rooms, prepare them for examinations or treatment, and take vital signs.
Assist physicians when requested.
Perform allergy prick testing and/or intradermal testing as ordered by a physician.
Perform spirometry and other breathing tests as ordered.
Prepare and maintain supplies and equipment for testing and treatment.
Provide patient education when appropriate.
Administer biologic injections as ordered and as permitted by state law and scope of practice.
Administer allergy injections according to physician-approved schedules and state regulations.
Obtain blood, buccal, genetic-material, or other samples as ordered and permitted by state regulations.
Monitor patients for possible adverse reactions after allergy injections.
Maintain emergency equipment, including oxygen and crash carts.
Answer patient-related telephone calls and respond according to clinical protocol.
Scribe for providers as requested or required by the practice role.
Follow standardized protocols and workflows.
Obtain referrals and insurance authorizations as requested and needed.
Schedule radiology and laboratory tests and make specialist referrals at provider direction.
Maintain clinical supply stock and medication samples.
Complete accurate documentation in patients’ electronic medical records for services personally provided.
Enter charges for services personally provided in accordance with practice guidelines.
Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
Maintain office operations, including opening and closing protocols.
Ensure accurate insurance verification, billing, and coding.
Oversee clinical supply and inventory management.
Collaborate with physicians on process improvements and provider scheduling.
Manage daily financial processes, including deposits, petty cash, and collections.
Review accounts receivable reports and ensure timely claims resolution.
Oversee medical-record compliance and release processes.
Support marketing initiatives and community engagement.
Prepare and review financial and management reports with physicians and the Regional Operations Manager.
Maintain patient confidentiality and comply with HIPAA and practice compliance guidelines.
Maintain knowledge of practice-management and other computer software relevant to job functions.
Complete assigned training, including CPR, OSHA, HIPAA, compliance, and information security training, within required timeframes.
Comply with practice and department policies, report policy violations and incidents through the specified channels, and participate in cybersecurity efforts and required training.
Attend regular meetings and perform other tasks and projects assigned by the Practice Manager.
Comply with clinical regulations, policies, procedures, and applicable state and federal laws.
May cross-train on front-office activities such as answering phones, scheduling patients, taking payments, and other administrative duties.