Certified Medical Assistant (CMA) - Healthy Way Virginia Beach

Bon Secours Mercy Health•Virginia Beach, VA

About The Position

The Certified Medical Assistant is a key member of the Bon Secours Medical Group team, working closely with a primary care physician to deliver excellent patient care. The role ensures services are provided within the scope of medical assisting and applicable state guidelines. Duties include reviewing and updating health records, measuring vital signs, preparing treatment rooms for examinations, and providing respectful service to patients and the community.

Requirements

  • High school degree or GED.
  • Active medical assisting certification from an accepted certifying organization is required. If the incumbent cannot obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable, except in South Carolina.
  • BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
  • Problem-solving skills, basic computer skills, and excellent communication and interpersonal skills.
  • Ability to engage with staff and patients professionally.

Nice To Haves

  • One year of medical assistant healthcare experience.
  • Two years of clerical experience in a physician’s office.

Responsibilities

  • Greet patients and community members respectfully and provide excellent customer service.
  • Prepare and review patient charts for upcoming visits, verifying diagnostic test results, hospital reports, and other medical records are correct and up to date.
  • Measure vital signs, including pulse rate, respiration, blood pressure, weight, and height.
  • Perform departmental clerical duties, such as checking inventory, stocking supplies, tracking referrals, and answering phones as needed.
  • Troubleshoot and resolve problems promptly.
  • Perform other duties as assigned.

Benefits

  • Competitive pay, incentives, and referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options and life insurance.
  • Mental health resources and discounts.
  • Paid time off, parental and FMLA leave, and short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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