Medical Assistant (MA) - Healthy Way Virginia Beach

Bon Secours Mercy Health • Virginia Beach, VA

6d

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant helps complete the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. The role also includes preparing patients for examinations and supporting clinical and administrative operations.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification from an accepted certifying organization within 12 months of the start date, or an acceptable ABR-OE where applicable.
• BLS Basic Life Support certification from the American Heart Association is required before independent patient care at BSMH; it is required at hire for Roper St. Francis Healthcare locations.
• Ability to communicate strongly, orally and in writing.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification at hire for BSMH.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report changes to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record medical history, vital statistics, and information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens; log specimens and prepare them for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options and life insurance.
• Mental health resources and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED