Certified Medical Assistant

CareAbout•Newton, NJ
•$17 - $26

About The Position

The Certified Medical Assistant is a key member of the practice, creating a welcoming first impression and helping patients feel cared for. The role prepares patients for provider evaluations and supports clinical providers during examinations by collecting and documenting vital signs, medical and social history, and other information in the electronic medical record. It also supports efficient practice workflow, appointment scheduling, patient communication, supply management, and general office operations while maintaining confidentiality and compliance with applicable policies and regulations.

Requirements

  • At least 6 months of experience is required; at least 2 years of similar medical-office experience is preferred.
  • Certified or Registered Medical Assistant.
  • CPR certification.
  • Familiarity with EKG, phlebotomy, and patient care.
  • Experience with EHR and EMR systems.
  • Knowledge of pre-authorizations and referrals.
  • Ability to communicate medical information clearly to professional practitioners and/or the general public.
  • Ability to maintain confidential information.
  • Good interpersonal skills, a sense of urgency, proactivity, and ownership of one's work.
  • Dependability, a strong work ethic, and a high degree of personal integrity.
  • Ability to manage continual interruptions while maintaining friendly interactions.
  • Constructive, helpful approach to working with others and accountability for one's actions.
  • Ability to meet the described physical demands, including walking, bending, sitting, standing, talking, hearing, using hands and arms, and occasionally lifting or moving 10 to 25 pounds.

Nice To Haves

  • Athena EHR/EMR experience.

Responsibilities

  • Provide direct patient care in support of professional nursing staff, including preparing charts, taking temperatures, pulse, blood pressure, and respiration, and performing screenings.
  • Assist physicians with practice workflow, exam-room organization, supply maintenance and ordering, patient-request screening, blood draws, and point-of-care testing as directed by a provider.
  • Follow instructions and report observations, symptoms indicating patient reactions to treatments, and patient complaints.
  • Manage practice workflow to support timely appointments and reduce patient wait times.
  • Schedule initial evaluations and follow-up appointments accurately and process cancellations.
  • Make appointment reminder calls professionally and courteously.
  • Communicate effectively with patients, staff, and providers through oral, listening, and written communication.
  • Prioritize duties and complete work accurately and promptly.
  • Maintain confidentiality, use responsible judgment, keep knowledge current, refer problems through appropriate channels, and follow policies and procedures.
  • Obtain and enter patient history and chief complaints, and update medication lists in the electronic medical record.
  • Comply with legal requirements, HIPAA, OSHA, company policies, infection-control guidelines, and safety procedures.
  • Perform office duties such as answering phones, faxing, filing, greeting patients, and other administrative tasks.
  • Inventory, order, receive, sort, and store supplies, and restock examination and procedure rooms.
  • Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
  • Perform other duties requested by providers, coordinators, or management in accordance with office procedures and policies.
  • Take ownership of assigned work and explore opportunities to add value to practice operations.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with automatic employer contribution
  • PTO
  • Paid holidays
  • Company-paid life insurance
  • Access to voluntary short- and long-term disability insurance
  • Access to additional life insurance
  • Access to wellness programs
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