Certified Medical Assistant - BWV SCC

Children’s Hospital of Philadelphia•Concord Township, PA

6d•$21 - $26

About The Position

The Medical Assistant performs routine delegated clinical patient care duties in a health system medical practice, supporting medical and nursing staff in examining and treating patients and helping ensure the office runs smoothly. Tasks must be within the supervising physician’s scope of practice and consistent with the medical assistant’s education, training, and experience. The role combines administrative and clinical work. Administrative duties include answering phones, greeting patients, maintaining records, scheduling appointments, arranging laboratory services, and other assigned tasks. Clinical duties include obtaining and recording measurements, histories, vital signs, and pain screens; identifying and reporting patient distress or abnormal findings; following infection-control procedures; assisting with examinations and procedures; collecting specimens and performing phlebotomy; conducting basic point-of-care laboratory tests; preparing and administering medications as directed; preparing patients for tests; performing electrocardiograms; and reinforcing delegated patient and family education. The role also requires active participation in patient safety practices. This is a full-time, 40-hour-per-week position with either an 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m. schedule. Late hours may extend until 7:00 p.m., and Saturdays rotate. A qualifying medical assistant certification and CPR certification are required within three months of employment. Employees with patient-facing responsibilities or who work in patient care buildings must receive an annual influenza vaccine.

Requirements

High school diploma or GED.
Obtain one of the listed medical assistant certifications within three months: CMA, RMA, NCMA, CCMA, CMAC, or NRCMA, from an accepted certifying organization.
Obtain CPR certification within three months from an organization requiring hands-on instructor-led psychomotor skills verification, such as the American Heart Association or Red Cross.
Knowledge of examination, diagnostic, and treatment room procedures.
Ability to maintain quality-control standards.
Ability to read, understand, and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sterile techniques and special procedures applicable to the work performed.
Working knowledge of procedures and techniques for administering routine and special patient treatments.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable to a clinic setting.
Working knowledge of infection-control procedures and safety precautions.
Ability to perform care according to age-specific competencies.
Knowledge of daily clinic preparation processes, including registration, scheduling, charge posting, and order entry.
Ability to document and communicate pertinent information.
Ability to establish and maintain effective working relationships with patients and clinic staff and work effectively as part of a team.
Receive an annual influenza vaccine as a condition of employment if working in a patient care building or in a patient-facing role.

Nice To Haves

Technical diploma from a medical assistant program.
Experience in a medical office setting.
At least one year of work experience.

Responsibilities

Answer telephones using appropriate phone etiquette.
Greet patients using patient-centered care.
Update and file patient medical records using electronic and paper systems.
Schedule appointments and arrange laboratory services.
Perform other administrative duties as directed.
Obtain and record physical measurements, including weight, height, and head circumference, and complete growth charts.
Document delegated medical history information, including allergies and reason for visit.
Document vital signs and pain screens and notify a registered nurse or physician when findings are out of range.
Identify patients in distress and timely notify the appropriate care team.
Use infection prevention and control procedures according to policy.
Assist medical and nursing staff with examinations and procedures.
Collect and prepare laboratory specimens and perform phlebotomy according to health system standards.
Perform basic on-site laboratory tests within point-of-care testing standards and maintain refrigerator and quality-control logs.
Clean and sterilize medical instruments according to health system standards.
Reinforce patient and family understanding of educational content as delegated by the physician.
Prepare and administer medications as directed by a physician and according to standard of care.
Prepare patients for x-rays, tests, and procedures.
Perform electrocardiograms using age-specific standards.
Promote patient safety by speaking up about safety issues, improving practices, reporting errors through system mechanisms, and sharing accountability for safe practices.
Perform other clinical functions delegated and supervised by the physician, consistent with the medical assistant’s education, training, experience, and state medical practice.