Certified Medical Assistant

Allergy Partners • Crestview, FL

8d

About The Position

The Certified Medical Assistant works as part of a team to support patient comfort and well-being and assist in delivering professional medical care in accordance with Allergy Partners policies and procedures. The role performs functions and procedures identified by providers, documents assessments and care delivery, and serves as a liaison between providers and patients. The Medical Assistant also reinforces patient and family education as requested, supports administrative work related to patient care, and may be cross-trained in front-office activities. The role has no supervisory responsibilities.

Requirements

• High school diploma required.
• CMA/RMA credential from an accredited program or ABR-OE required.
• Understanding of OSHA guidelines for ambulatory practices.
• Understanding of medical record documentation standards.
• Understanding of medical coding based on medical record notes to support accurate billing.
• Comfort using email and interacting with Internet applications.
• Knowledge of electronic medical records, practice management, and word-processing software.
• Good communication skills and ability to interact with physicians.
• Neat, professional appearance.
• Ability to perform the full range of body motion, including manual and finger dexterity and eye-hand coordination; stand and walk; and occasionally lift and carry items weighing up to 30 pounds.
• Normal visual acuity and hearing are required; the role may involve stressful conditions and exposure to bodily fluids, communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and needle sticks.

Nice To Haves

• At least one year of experience in a medical practice is preferred; completion of formal education will be taken into consideration.

Responsibilities

• Greet patients, escort them to exam rooms, prepare them for exams or treatment, and take vital signs.
• Assist physicians when requested; perform allergy prick or intradermal testing, spirometry and other breathing tests as ordered.
• Prepare and maintain supplies and equipment for testing and treatment, and maintain clinical supply stock and medication samples.
• Provide patient education when appropriate; administer biologic and allergy injections as ordered and permitted by state law and scope of practice.
• Obtain samples as ordered and permitted by state regulations, and monitor patients for adverse reactions following allergy injections.
• Maintain emergency equipment, including oxygen and the crash cart.
• Answer patient-related telephone calls and respond according to clinical protocol; scribe for providers as requested or required.
• Follow standardized protocols and workflows; obtain referrals and insurance authorizations, schedule radiology and laboratory tests, and make specialist referrals as directed.
• Complete accurate electronic medical record documentation and enter charges for services personally provided in accordance with practice policies and guidelines.
• Collaborate with patients, colleagues, and interdisciplinary team members to achieve desired outcomes.
• Maintain office operations, including opening and closing protocols; support insurance verification, billing, coding, and clinical inventory management.
• Collaborate with physicians on process improvements and provider scheduling; manage deposits, petty cash, and collections; review accounts receivable reports and help ensure timely claims resolution.
• Oversee medical record compliance and release processes; support marketing and community engagement; prepare and review financial and management reports with physicians and the Regional Operations Manager.
• Maintain patient confidentiality and comply with HIPAA, compliance, cybersecurity, clinical, and other practice policies and procedures; report incidents and policy violations as required.
• Complete assigned training, attend regular meetings, and perform other tasks and projects assigned by the Practice Manager.
• May be cross-trained in front-office activities, including answering phones, scheduling patients, taking payments, and other administrative work.

Benefits

• Full-time employees: 401(k), health insurance, paid time off, paid holidays, vision insurance, health savings account (HSA), dental insurance, life insurance, and disability insurance.
• Part-time employees: 401(k), paid time off, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED