About The Position

The Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) assists providers in preparing patients and charts for clinical appointments. The role may involve managing patient flow through the clinic, obtaining vital signs, and assisting providers with clinical procedures. Travel between Bowen Health service locations may be required to provide clinic coverage. Employees perform the essential functions of the role with or without reasonable accommodation. Duties include preparing accurate and comprehensive client charts, documenting vital signs, completing medication reconciliation, coordinating care-plan data, providing medication education and care instructions, handling phone calls and medication-assistance processes, completing prior authorizations and billing documents, and following standard precautions and OSHA guidelines. The position also includes reviewing outpatient medication storage and administration locations for monthly pharmacy review, tracking refrigerator temperatures and equipment maintenance, and completing continuing education to maintain medical-assisting credentials. Other duties may be assigned. Bowen Health is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. It complies with applicable laws, including ADA and OSHA regulations, and provides reasonable accommodation for qualified individuals with disabilities.

Requirements

  • CMA, Certified Clinical Medical Assistant, or RMA credentials are required.
  • Certification in Medical Assisting through the American Association of Medical Assistants (AAMA) or the National Health Career Association (NHA), or registration as a Medical Assistant in Indiana.
  • CPI (Crisis Prevention Intervention) certification must be obtained after hire and before providing direct patient care, and maintained as current during employment.
  • BLS (Basic Life Support) and First Aid certifications must be obtained after hire and before providing direct patient care, and maintained as current during employment.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory criminal and driving record background checks.
  • Must be at least 21 years of age.

Nice To Haves

  • One year of experience working in a medical office and/or psychiatric setting is preferred.

Responsibilities

  • Prepare accurate and comprehensive client charts and information for provider appointments.
  • Obtain and document vital signs.
  • Complete thorough medication reconciliation.
  • Track and coordinate data pertinent to the client’s plan of care.
  • Provide medication education and care instructions.
  • Complete phone calls.
  • Manage patient medication-assistance processes.
  • Complete prior authorizations for medications and procedures.
  • Use standard precautions and OSHA guidelines in patient care and medical-waste disposal.
  • Complete and submit billing documents.
  • Review outpatient medication storage and administration locations for monthly pharmacy review.
  • Track and log refrigerator temperatures and equipment maintenance.
  • Complete continuing education to maintain medical-assisting credentials.
  • Assist providers with clinical procedures and manage patient flow through the clinic.
  • Travel between Bowen Health service locations may be required for clinic coverage.
  • Perform other duties as assigned.

Benefits

  • Sign-on bonus up to $2,500
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