About The Position

The Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) assists providers in preparing patients and their charts for clinical appointments. The role supports patient flow through the clinic, obtains vital signs, and assists with clinical procedures. Travel between Bowen Health service locations may be required for clinic coverage; this position travels between Fort Wayne, Warsaw, and Huntington. The employee prepares accurate, comprehensive client charts and appointment information; documents vital signs; completes medication reconciliation; tracks information related to clients’ plans of care; provides medication education and care instructions; makes phone calls; manages medication assistance processes; completes medication and procedure prior authorizations; follows standard precautions and OSHA guidelines for patient care and medical-waste disposal; submits billing documents; reviews outpatient medication storage and administration locations for monthly pharmacy review; tracks refrigerator temperatures and equipment maintenance; and completes continuing education to maintain medical-assisting credentials. Other duties may be assigned. The normal work routine involves moderate exposure to blood, body fluids, or tissues and minimal ergonomic risk for repetitive-motion impairment. The position may require a moderate amount of physical exertion, including bending, lifting, and twisting. Bowen Health states that it is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. It complies with applicable laws, including ADA and OSHA regulations, and provides reasonable accommodation for qualified individuals with disabilities.

Requirements

  • Credential as a Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant.
  • Medical-assisting certification through the American Association of Medical Assistants (AAMA) or National Health Career Association (NHA), or registered Medical Assistant status in Indiana.
  • CPI (Crisis Prevention Intervention) certification must be obtained after hire and before providing direct patient care, and maintained current throughout employment.
  • BLS (Basic Life Support) and First Aid certifications must be obtained after hire and before providing direct patient care, and maintained current throughout employment.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory criminal and driving record background checks.
  • Minimum age of 21 years.

Nice To Haves

  • One year of experience working in a medical office and/or psychiatric setting is preferred.

Responsibilities

  • Prepare accurate and comprehensive client charts and appointment information for providers.
  • Obtain and document vital signs.
  • Complete thorough medication reconciliation.
  • Track and coordinate data pertinent to the client plan of care.
  • Provide medication education and care instructions.
  • Complete phone calls.
  • Manage patient medication assistance processes.
  • Complete prior authorizations for medications and procedures.
  • Use standard precautions and OSHA guidelines in patient care and medical-waste disposal.
  • Complete and submit billing documents.
  • Review outpatient medication storage and administration locations for monthly pharmacy review.
  • Track and log refrigerator temperatures and equipment maintenance.
  • Complete continuing education to maintain medical-assisting credentials.
  • Travel between Fort Wayne, Warsaw, and Huntington for clinic coverage as required.
  • Perform other duties as assigned.

Benefits

  • Sign-on bonus up to $2,500.
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