Medical Assistant/Phlebotomist $2500 SIGN ON BONUS

CVS Health•Des Moines, IA

9h•Onsite

About The Position

Oak Street Health is seeking a Medical Assistant/Phlebotomist to join its team-based care model at the Park Fair location in Des Moines, Iowa. Oak Street Health provides community-based, integrated primary care for adults on Medicare, particularly in medically underserved communities. The role supports care teams in delivering high-touch primary care and coordinating patient care throughout the healthcare system. It requires flexibility, attention to detail, problem-solving, and relationship-building with patients. Medical Assistants/Phlebotomists greet and room patients, help assess health conditions, and perform routine diagnostic testing during appointments. They work collaboratively with care-team colleagues and support providers, nurses, and social workers in clinic operations and patient care.

Requirements

CPR certification.
Medical Assistant certification or registration.
EMR experience.
At least 2 years of experience working with geriatric patients.
Strong communication skills and customer-service orientation.
Problem-solving skills, accountability, and a flexible, positive attitude.
U.S. work authorization.
Embodies Oak Street Health's 'Oaky' values.

Nice To Haves

3–5 years of experience in a Medical Assistant role preferred.
Phlebotomy Technician Certification preferred.
Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served, where necessary.

Responsibilities

Room patients promptly to support efficient patient flow and help providers stay on schedule.
Provide an exceptional patient experience and prepare patients for provider visits.
Obtain vital signs and chief complaints, and review medications.
Deliver patient screenings according to protocols.
Order supplies and stock exam rooms.
Conduct routine quality-control checks, including infection-control measures, equipment quality checks, and checks for expired medications and supplies.
Keep exam rooms clean, safe, and ready for patient visits.
Provide telephonic patient support under the direction of an RN, provider, and/or protocol.
Assist providers, RNs, or social workers with home-based support for high-risk members, as necessary.
Under RN or provider direction, provide MA-appropriate visits, including vaccinations and procedures such as ABI, spirometry, and EKGs.
Perform waived laboratory testing.
Schedule diagnostic testing.
Apply or assist with applying durable medical equipment.
Support the care team by obtaining medical records and ensuring records are scanned into the EMR according to protocols.
Participate in care-team meetings about patient care and clinic operations.
Perform other duties as assigned.