About The Position

The Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) assists providers in preparing patients and their charts for clinical appointments. The role may include managing patient flow through the clinic, obtaining vital signs, and assisting with clinical procedures. Travel between Bowen Health service locations may be required to provide clinic coverage. This position travels to the Huntington, Rudisill, and Fort Wayne clinics. Employees are expected to perform the role’s essential functions, with or without reasonable accommodation. These functions include preparing appointment charts and information, documenting vital signs, reconciling medications, coordinating information related to care plans, providing medication education and care instructions, handling calls and medication assistance processes, completing prior authorizations and billing documents, following standard precautions and OSHA guidelines, checking medication storage and administration sites for monthly pharmacy reviews, tracking refrigerator temperatures and equipment maintenance, and completing continuing education to maintain medical assisting credentials. Other duties may be assigned. The position involves moderate occupational exposure to blood, body fluids, or tissues, minimal ergonomic risk from repetitive motion, and may require moderate physical exertion, including bending, lifting, and twisting. Bowen Health is an equal opportunity employer committed to an inclusive, diverse, and respectful workplace. It complies with applicable laws, including the ADA and OSHA regulations, and provides reasonable accommodation for qualified individuals with disabilities.

Requirements

  • Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant credentials are required.
  • Certification in Medical Assisting through the American Association of Medical Assistants (AAMA) or the National Health Career Association (NHA), or registration as a Medical Assistant in the state of Indiana.
  • CPI (Crisis Prevention Intervention) certification must be obtained after hire and before providing direct patient care, and maintained throughout employment.
  • BLS (Basic Life Support) and First Aid certifications must be obtained after hire and before providing direct patient care, and maintained throughout employment.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory criminal and driving record background checks.
  • Must be at least 21 years of age.

Nice To Haves

  • One year of experience working in a medical office and/or psychiatric setting is preferred.

Responsibilities

  • Prepare client charts and information for provider appointments, ensuring documentation is accurate and comprehensive.
  • Obtain and document vital signs.
  • Complete thorough medication reconciliation.
  • Track and coordinate data pertinent to the client’s plan of care.
  • Provide medication education and care instructions.
  • Complete phone calls.
  • Manage patient medication assistance processes.
  • Complete prior authorizations for medications and procedures.
  • Use standard precautions and OSHA guidelines in patient care and medical-waste disposal.
  • Complete and submit billing documents.
  • Review outpatient medication storage and administration locations for monthly pharmacy review.
  • Track and log refrigerator temperatures and equipment maintenance.
  • Complete continuing education to maintain medical assisting credentials.
  • Travel between Bowen Health service locations as needed for clinic coverage.
  • Perform other duties as assigned.

Benefits

  • Sign-on bonus up to $2,500
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