Certified Medical Assistant or LPN (McGrath Medical Group), 40 Hours, Days

UMass Memorial Health•Milford, MA

20h•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and performs clerical duties to support office and clinic functions. The employee receives workplace education and training to assist providers and the healthcare team in caring for patients. This position is based at McGrath Medical Group and is scheduled for 40 hours per week, Monday through Friday, on the day shift. The role includes supporting patient visits and clinical procedures, communicating patient observations to licensed clinicians, maintaining medical records and supplies, and performing administrative duties according to office and clinic protocols. The position requires work in an indoor patient-care office or clinic environment, with standing and walking most of the time and frequent bending. Employees may need to lift up to 50 pounds and push heavy equipment.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross; if not held at hire, it must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health, such as ARMA or NHA.
An equivalent combination of education and experience that provides proficiency in the listed responsibilities may substitute for the stated requirements where applicable.
Ability to work indoors in a patient-care office or clinic environment.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; work involves standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and document and monitor patient progress following standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections when directed or required, within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported patient changes clearly and promptly to the appropriate licensed clinician; prepare rooms for patient-care requirements.
Assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol; operate sterilization and cleaning systems as needed.
Assist with moving, lifting, positioning, and transporting patients as directed, following policy and using proper safety techniques and body mechanics.
Follow procedures for patient arrivals and appointment scheduling; assist with admissions, transfers, and discharges.
Maintain office and clinical supplies, ensure inventory accuracy, rotate stock, and initiate requisitions for resupply or special items.
Maintain logs and patient-care charts and medical records; enter or retrieve information from the electronic medical record as needed.
Process prescriptions and refills as directed and according to procedure.
Perform clerical duties such as typing, filing, scheduling appointments, preparing letters and forms, handling phone calls, and documenting in patient records.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals when needed.
Collect patient visit co-payments and maintain records.
Comply with departmental policies, procedures, objectives, health and safety requirements, and applicable standards of respect.
Attend meetings, conferences, and seminars as directed and participate in quality improvement activities.
Maintain regular, reliable, and predictable attendance and perform other similar and related duties as directed.