Certified Medical Assistant (CMA) - GYN Oncology, Macon Pond

Duke•Raleigh, NC

13d•Onsite

About The Position

Duke Women's Cancer Care of Raleigh Oncology Clinic is seeking an experienced Certified Medical Assistant to provide direct patient care as an integral member of the interdisciplinary healthcare team. The CMA performs routine administrative and patient-care support duties, assists medical and nursing staff with examinations and treatment, and helps ensure the clinic runs smoothly. The clinic is part of Duke Cancer Institute, where hematologists and oncologists provide comprehensive cancer treatment. Oncology infusion services include chemotherapy and non-chemotherapy infusions, blood transfusions, injections, and same-day appointments for acute symptom management. Clinic equipment includes on-site labs, 24 chemotherapy and infusion chairs, and two private infusion rooms. The position is based at 4101 Macon Pond Road, Raleigh, North Carolina. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma or GED required.
Certification by AAMA, AMT, NHA-CCMA, NCMA, or ARMA required.
Basic Life Support (BLS) certification required.
Level I: No experience required.
Level II: At least 1 year of clinical experience as a Medical Assistant in a clinical setting; 1 year of experience is credited for an Associate degree in Medical Assisting.
Level III: At least 3 years of clinical experience as a Medical Assistant in a clinical setting; 1 year of experience is credited for an Associate degree in Medical Assisting.
Good customer service skills and ability to understand and follow oral and written instructions.
Working knowledge of sterile techniques, applicable special procedures, routine and special patient treatments, sanitation, personal hygiene, basic clinic health and safety precautions, and infection-control procedures.
Ability to meet age-specific competencies; perform daily clinic preparation processes; document and communicate pertinent information; and establish and maintain effective working relationships with patients and clinic staff.
Typing skills and knowledge of medical terminology.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
Levels II and III: Ability to independently seek out resources and work collaboratively.
Applicants for Levels II and III must meet the requirements in the Medical Assistant, Certified (CMA/RMA) Ladder Program document.

Nice To Haves

Previous clinic or ambulatory care experience is strongly preferred.
Graduation from an accredited Medical Assistant program is strongly preferred for Level I.
For Levels II and III, graduation from a medical assistant program accredited by CAAHEP or ABHES is strongly preferred.

Responsibilities

Answer telephones, greet patients, and update and file patient medical records.
Complete insurance forms and correspondence; schedule appointments; arrange hospital admissions and laboratory services; and handle billing and bookkeeping.
Assist medical and nursing staff with taking medical histories, recording vital signs, explaining treatment procedures, preparing patients for examinations and procedures, and assisting during examinations and procedures.
Collect and prepare laboratory specimens and perform basic laboratory tests on the premises.
Dispose of contaminated supplies and sterilize medical instruments.
Promote patient and family understanding of educational content and involvement in the plan of care, and document this in the patient record.
Prepare and administer medications as directed by a physician and authorize drug refills as directed.
Telephone prescriptions to a pharmacy and draw blood.
Prepare patients for x-rays, tests, and procedures; take electrocardiograms; remove sutures or staples; and change sterile and non-sterile dressings.
Perform daily clinic preparation activities, including registration, scheduling, charge posting, and order entry.