Certified Medical Assistant (CMA/RMA) - Float Team

Carle Health • Champaign, IL

2d • Hybrid

About The Position

Seeking a highly motivated individual interested in supporting multiple areas within the ambulatory clinic setting. The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

Requirements

• Certified Medical Assistant (NCCT) – National Center for Competency Testing (NCCT)
• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
• Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
• Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
• Registered Medical Assistant (RMA) – American Registry of Medical Assistants (ARMA)
• Basic Life Support (BLS) – American Heart Association (AHA); required within 30 days
• Registered Medical Assistant (RMA) – American Allied Health (AAH)
• High School Diploma or GED

Responsibilities

• Room patients by collecting information on chief complaint, family history, social history, surgical history, and performing medication reconciliation
• Conduct telephone interactions with patients, families, pharmacies, and healthcare facilities as directed
• Gather and maintain patient information via telephone according to department policies
• Perform administrative tasks including: Patient check‑in and check‑out, Prior authorizations, Scheduling appointments, Verification of benefits, Coordination of referrals and testing
• Carry out office procedures per department competencies
• Perform clinical procedures such as: Urine catheterizations, Bladder scanning, Suture or staple removal, Application or removal of casts under provider direction
• Reading negative TB skin test results or directing patients to nursing staff when results appear positive
• Point‑of‑care diagnostic testing
• Provide written instructions for procedures, medications, and follow‑up per provider direction
• Retrieve and provide condition‑specific patient education from approved sources per provider orders
• Administer medications as ordered by the provider
• Assist with prescription refill requests following department protocols
• Call medications into pharmacies, notify patients of refills, and document actions in the EMR
• Maintain competencies related to point‑of‑care testing, equipment handling, and specialty skills
• Adapt to frequent changes in duties and workload
• Demonstrate effective oral and written communication skills
• Maintain respectful interactions with all colleagues
• Apply knowledge of medical terminology in daily tasks
• Maintain reliable transportation to support assignments across various ambulatory clinics
• Perform all department‑specific job functions when floating to other departments
• Complete medication reconciliation
• Administer injections
• Process medication refill requests
• Conduct point‑of‑care testing and process lab specimens
• Complete prior authorizations, forms, and coverage verification for HAMP as needed
• Collect and process specimens accurately
• Work weekends or holidays as required based on rotation
• Support pop‑up or temporary departments as needed

Benefits

• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED