Certified/Licensed Nursing Assistant - DECN, Echo Cliffs

Tuba City Regional Health Care Corporation•Coppermine, Arizona

About The Position

This position provides annual diabetes foot and JVN screening exams and nutrition care support to patients using standardized procedures. Duties include collecting and reporting vital signs, completing foot exams and diabetic eye screenings, documenting care, and providing patient education and training under the supervision of registered dietitians. The role also provides unscheduled services for patients and families and maintains departmental policies, procedures, objectives, quality assurance, safety, environmental, and infection-control standards. The position involves direct patient care, diabetes screening and education, referrals, patient follow-up coordination, and participation in community-based diabetes awareness and prevention activities. Training will be provided for comprehensive foot exams and retinal camera eye exams. The role requires appropriate use of personal protective equipment and adherence to infection-prevention practices.

Requirements

High school diploma or GED.
Current, active, unrestricted Nursing Assistant certification or license in a U.S. state, province, or territory, maintained throughout employment.
Current Basic Life Support (BLS) certification from the American Heart Association, maintained throughout employment, or obtained within six months of hire.
One year of Certified/Licensed Nursing Assistant (CNA/LNA) or other direct patient care experience.
Satisfactory performance in prior and current employment, supported by positive references addressing working relationships, ethical standards and absence of complaints, reliability and attendance, and appropriate responses to stressful situations.
Ability to work amid frequent interruptions and handle confidential information.
Proficiency in typing, spelling, and grammar; detail-oriented and organized.
Ability to provide direct patient care in a kind, patient, and compassionate manner.
Successful background and reference checks, including satisfactory employment references demonstrating the ability to perform essential job functions.
Successful fingerprint clearance, physical examination, and other required screenings indicating qualification to perform the essential job functions.
Submission of all required employment documents and information without false, misleading, or incomplete information.
Ability to prioritize, use good judgment, coordinate issues amid interruptions, and assess data such as laboratory values and weights.
Ability to concentrate, remain flexible and patient, cope with stress and high-pressure decisions, respond calmly to others' anger or hostility, manage altercations and multiple priorities, work alone, adapt to shift work, and work in close or crowded areas.
Ability to accept a flexible schedule to meet unit needs.

Responsibilities

Welcome and greet patients and families in person or by telephone; answer or refer inquiries and direct patients and visitors.
Communicate tactfully with patients and families during emotional or physical stress.
Explain care, observe patients, report observations to appropriate healthcare team members, and initiate emergency measures such as basic life support.
Provide direct diabetes and nutrition education to individuals or groups under the supervision of a professional instructor; reinforce education and patient goals, encourage positive behavior change, and schedule coordinated follow-up care.
Screen patients for appointments with dietitians and educators; complete blood pressure, point-of-care glucose, and HbA1c screenings; measure height and weight and calculate BMI.
Train patients and families in safe glucometer use and self-monitoring of blood glucose.
Securely download patient glucometer data for provider use in supporting medication adjustments.
Assess educational needs based on patient history and diabetes control, and review patient records to determine whether standards of care are met.
Perform comprehensive foot exams and retinal camera eye exams for patients with diabetes in collaboration with primary care clinics.
Follow cleanliness practices to prevent infection and disease.
Use customer-service principles to resolve complaints or conflicts and promote positive relationships with patients, families, and healthcare personnel; adhere to TCRHCC's mission, goals, and policies.
Track patient care encounters and document care to support reimbursement from third-party payers.
Initiate referrals to other healthcare providers, such as eye clinics, podiatry, dental, primary care, diabetes education, dietetics, and mental health services.
Participate in community-based screenings and assist with diabetes awareness and prevention activities.
Help assemble and maintain supplies and contribute to upkeep of departmental equipment and supplies.
Use required PPE, follow handwashing and social-distancing practices, and follow appropriate PPE donning, doffing, and disposal procedures.
Complete provided PPE training and help ensure staff use appropriate donning and doffing techniques and have access to necessary PPE.
Perform other duties as assigned.