Certified Interpreter

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

18d

About The Position

The Certified Interpreter provides medical interpreting and translation services for children and families, including translation of discharge instructions. The role identifies and responds to interpretation needs while considering the broader healthcare context and each family’s developmental, psychosocial, cultural, and spiritual needs. The interpreter communicates with healthcare team members, advocates for families’ language needs throughout care, records patient-encounter statistics, and assists with triaging immediate interpreter requests and dispatching interpreters. The position performs these duties with a focus on innovation, service excellence, teamwork, and quality care.

Requirements

Spanish language abilities and skills, written and verbal, are required.
Ability to interpret and translate medical and healthcare terminology from English to a second language.
Ability to articulate and respond to cultural differences related to healthcare issues.
Ability to work in a highly regulated environment with multiple demands.

Nice To Haves

Bachelor’s degree in a related field preferred.
Experience in a multicultural or healthcare setting preferred.
Experience with interpretation or translation preferred.

Responsibilities

Identify, assess, and respond to child and family interpretation needs in the context of healthcare and families’ developmental, psychosocial, cultural, and spiritual needs.
Provide medical interpreting and translation services, including translation of discharge instructions.
Communicate with healthcare team members to provide optimal services to patients and families.
Advocate for families’ language needs throughout the continuum of care.
Keep accurate statistics of patient encounters.
Assist with triaging immediate interpreter needs and dispatching interpreters.
Perform job functions in accordance with service principles focused on innovation, service excellence, and teamwork.
Perform other job functions as assigned.

Benefits

Medical, dental, and vision insurance.
Employer-paid group term life and disability insurance.
Employer contribution toward a Health Savings Account.
Flexible Spending Accounts.
Paid Time Off (PTO), paid holidays, and paid parental leave.
403(b) with a 5% employer match.
Voluntary supplemental life, AD&D, and disability coverage.
Critical illness, accident, and hospital indemnity coverage.
Tuition assistance.
Student loan servicing and support.
Adoption benefits.
Backup childcare and eldercare.
Employee Assistance Program and specialized behavioral health services and resources for employees and family members.
Discount on services at Lurie Children’s facilities.
Discount purchasing program.
Potential hourly employee differentials, leadership incentives for select roles, health and retirement benefits, and wellbeing programs.