CERTIFIED HEALTH INFORMATION MANAGEMENT TECHNICIAN

Cook County•Chicago, IL

4d•$53,150 - $61,730•Onsite

About The Position

The Certified Health Information Management Technician is responsible for the timely and accurate completion of medical record documentation. The role performs technical duties involving physician and patient support, record analysis, master patient index maintenance, medical record merges, release of information and audit support, document imaging and scanning, and related functions. The position is based at John H. Stroger Jr. Hospital in the Health Information Management department and is scheduled from 6:00 AM to 2:00 PM. The stated annual pay range is $53,150–$61,730; final salary and offer components are subject to CCH policy and additional approvals, and placement depends on factors including experience and internal equity. The position works in a healthcare environment and requires adherence to hospital and department safety requirements, including personal protective equipment, handwashing and sanitizing practices, engineering and work-practice controls, and other safety precautions. It is exempt from Career Service under the CCH Personnel Rules.

Requirements

Associate’s degree in Health Information Technology or Health Information Administration from an accredited college or university; official transcripts must be provided at the interview.
AHIMA credential as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT); credential must be provided at the interview.
Two years of experience in Health Information Management.
Prior experience using and understanding medical terminology.
Experience working with Electronic Health Record systems.
Proficiency in Microsoft Word and Excel.
Excellent verbal and written communication skills to communicate with staff at all levels and a patient population representing diverse cultures and age groups.
Excellent follow-up skills.
Ability to adapt to changes in job duties, responsibilities, and work location as requested or required.
Ability to complete scheduled assignments independently, with or without supervision.
Ability to follow department policies and standards using best practices.
Ability to meet quality and productivity standards.
Ability to maintain confidentiality.
Ability to maintain current RHIA and/or RHIT certification as defined by AHIMA.
Adherence to hospital and department safety requirements, including applicable personal protective equipment, hygiene, and work-practice controls.

Nice To Haves

Prior experience utilizing the Cerner Electronic Health Record.

Responsibilities

Analyze medical records for required content and signatures, and search for documentation needed to complete records.
Verify health information for completeness, accuracy, and proper entry into Electronic Health Record systems.
Use computer applications to assemble and analyze patient data to support patient care improvement or cost control.
Maintain physician deficiency and delinquent reports for incomplete documentation needed for record completion, coding, and reimbursement.
Process and compile statistics for delinquency reporting.
Maintain transcription interfaces and correct errors to prevent loss-report interface issues.
Review the daily discharged, not final billed (DNFB) bill hold report to support timely filing for insurance payer accounts.
Generate reports as requested or required and verify their accuracy.
Collect medical record documents from hospital units and floors and transport them to 1340 S. Damen Avenue for scanning and inclusion in electronic health records.
Collect medical record documents from clinical areas in the correctional environment and adhere to Department of Corrections rules and regulations.
Follow record-retention guidelines and prepare records and scanned documents for destruction; assist with record-retention purging.
Maintain online continuity-of-care referral documents to support Meaningful Use requirements.
Maintain demographic corrections, including name, date of birth, address, and Social Security number.
Maintain merges of duplicate medical record numbers.
Maintain the Cerner Physician document refusal pool.
Maintain patient portal requests for protected health information.
Prepare, scan, validate, and index paper documents into the Electronic Health Record.
Retrieve electronic health information for appropriate internal and external requests, including release-of-information requests, audits, and reviews.
Process HEDIS, RAC, and regulatory audit requests for protected health information through a secure patient portal.
Attend required departmental in-service and training programs.
Maintain confidentiality and comply with HIPAA guidelines.
Maintain cooperative working relationships with coworkers and management.
Maintain a clean, safe, and functional work area.
Perform other duties as assigned.