Certified Dietary Manager

Healthcare Services Group•Madison, WI

About The Position

The Certified Dietary Manager leads the dining department at a long-term care facility and oversees the food service program at a single site. The role ensures high food quality standards, inventory management, food safety, and customer service while following facility menus, applicable federal, state, and local regulations, and HCSG policies. The manager leads and supports the food service team and may perform the duties of a dietary aide, cook, or dishwasher as needed. The position also involves maintaining operational records, conducting staff training and quality control, communicating client and facility directives, and helping maintain a safe and sanitary workplace. The manager represents HCSG through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.

Requirements

  • Certified Dietary Manager (CDM) certification is required.
  • Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
  • Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
  • Strong written and verbal communication skills.
  • Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
  • Comply with COVID-19 vaccination policies.
  • Able to lift and carry up to 50 pounds and push or pull up to 50 pounds.
  • Able to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
  • Able to work around food and cleaning products.
  • Basic computer skills, including maintaining records and completing reports, including web-based reporting.
  • Residency within the service area is required.

Nice To Haves

  • Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
  • Two years of experience in quantity food production or service and personnel supervision.
  • May be required to complete an approved sanitation and safety course.

Responsibilities

  • Oversee the food service program at a single site, ensuring food quality, inventory management, food safety, and customer service.
  • Follow facility menus, federal, state, and local regulations, and HCSG policies.
  • Lead and support the food service team in meeting quality and safety standards.
  • Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
  • Conduct staff training, quality control, and in-service sessions.
  • Perform dietary aide, cook, and dishwasher duties as needed.
  • Effectively communicate directives from client managers, building occupants, and administrators to HCSG staff.
  • Use protective gear, ensure cleaning solutions are mixed and used safely, and promptly report equipment needs or malfunctions.
  • Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
  • Maintain consistent attendance and punctuality and complete tasks on time.
  • Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, client staff, residents, and guests.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefits package including medical, dental, and vision.
  • Free telemedicine services on Day 1.
  • Paid holidays and vacation.
  • 401(k).
  • Earned wage access through PNC EarnedIt.
  • Financial wellness support from PNC Workplace Banking.
  • Free prescription discount program.
  • Employee assistance programs.
  • Training and development opportunities.
  • Employee recognition programs.
  • Employee stock purchase plan.
  • Nationwide transfer opportunities.
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