Certified Data Entry Pharmacy Technician

Guardian Pharmacy•Knoxville, TN

14d•Onsite

About The Position

East Tennessee Pharmacy Services, a member of the Guardian family of pharmacies, is hiring a Certified Data Entry Pharmacy Technician in Knoxville, Tennessee. The role is responsible for entering and processing prescriptions in the pharmacy operating system with speed and accuracy, and for communicating courteously with customers by telephone. The technician helps ensure prescriptions are processed accurately and on time, supports cycle medication workflows, and may assist with related pharmacy operations as needed. The position follows a rotating schedule: 8 a.m.–5 p.m. for one week, 9 a.m.–6 p.m. for one week, and 10 a.m.–7 p.m. for one week, with work every third Saturday from 8 a.m.–5 p.m. The role requires flexibility to work weekends, holidays, and overtime. A potential $2,500 bonus is available to new hires with Frameworks LTC experience, paid after one year of employment. East Tennessee Pharmacy Services provides customized medication management solutions for healthcare organizations serving seniors and individuals with complex care needs. Its services are supported by technology and a dedicated team focused on enriching the lives of those served. The company describes its workplace as fast-paced, diverse, inclusive, and team-oriented.

Requirements

High school diploma or GED, as required by state regulations.
Pharmacy technician license, certification, or registration, as required by state regulations.
At least 2 years of related experience; an advanced degree may substitute for experience.
Advanced computer skills.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks in a fast-paced, team-oriented environment while meeting strict deadlines.
Quality-minded approach, including seeking out errors and asking questions when information appears inaccurate.
Ability to work flexible hours, including weekends, holidays, and overtime.
Work ethic and integrity aligned with the company’s philosophy.
Ability to plan ahead and manage time efficiently.
Ability to analyze causes and solve problems at strategic and functional levels.
Ability to work effectively and collaboratively with team members.

Nice To Haves

National Pharmacy Technician Certification (PTCB).
Pharmacy operations system experience.
Frameworks LTC experience; eligible new hires may receive a potential $2,500 bonus paid after one year of employment.

Responsibilities

Enter new and refill prescriptions into the operating system accurately and promptly to help eliminate dispensing errors.
Triage incoming fax prescriptions to support timely dispensing.
Enter appropriate computer notes and cycle-fill coding.
Calculate or verify prescription dosages.
Respond to customer calls with care, understanding, and courtesy, routing calls as appropriate.
Complete all prescriptions assigned for processing during the regular shift.
Receive, evaluate, and process refill requests from doctors’ offices, and follow up as needed.
Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
Assist as needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
Learn and maintain cycle workflows to meet delivery deadlines, maintain data-entry records for cycle medication and fill requests, and process cycle orders needing renewal and new cycle orders as applicable.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision coverage for full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment coverage.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program (EAP).
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.
Potential $2,500 bonus for new hires with Frameworks LTC experience, paid after one year of employment.